Are you a warm, confident leader with a passion for guest experience and front-of-house finesse? A beautifully restored boutique hotel in Oxfordshire is seeking a Reception Manager to lead its front desk team and deliver exceptional service with charm and precision.
*Hours:* Flexible shifts including weekends and evenings-Live in available.
About the Role:
As Reception Manager, you'll be the welcoming face and operational heartbeat of the hotel's reception area. You'll oversee a small, dedicated team, ensuring every guest receives a seamless, memorable experience from check-in to departure. From managing bookings and coordinating with housekeeping to handling guest queries with grace, you'll set the tone for excellence.
Key Responsibilities:
* Lead and inspire the reception team to deliver outstanding service
* Manage daily front desk operations, reservations, and guest communications
* Liaise with other departments to ensure smooth guest journeys
* Handle billing, reporting, and administrative tasks with accuracy
* Uphold brand standards and contribute to a warm, professional atmosphere
What We're Looking For:
* Previous experience in a front-of-house supervisory or management role
* Strong communication and organisational skills
* A natural host with a proactive, problem-solving mindset
* Passion for hospitality and a commitment to excellence
What's on Offer:
* Competitive salary up to £35,000 dependent on experience and performance-based incentives
* Meals on duty and uniform provided
* Opportunities for training and career development
* A supportive, close-knit team in a stunning countryside setting
If you're ready to bring your leadership and hospitality flair to a hotel that values warmth, professionalism, and individuality, we'd love to hear from you.
Apply today with your CV and a brief cover note outlining your experience and enthusiasm for the role.