Job Description
Ibis London Barking is looking for an enthusiastic person to join our team at the hotel. This position is for a Food and Beverage Team Member who the will work in our fabulous team, incorporating both Front Office and Food and Beverage duties in line with the business demands with great possibilities for growth within the company.
Ibis London Barking is home to 86 inviting guest bedrooms (complete with en suite power showers, 43' flat screen TV's and tea & coffee facilities), our affordable London hotel puts on a very good value hot & cold breakfast spread each morning, setting you up for even the busiest of days.
Are you an ambitious and looking to work in a fun, stimulating and engaging environment?
Please only apply if you have the right to work in UK!
Qualifications
ROFILE / PERSONALITY
* Provide a friendly and personalised welcome for our guests
* Offer an attentive and personalised service
* Handle any comments made by guests and ensure follow-up
* Convey the image of the brand and the hotel
OVERVIEW OF DUTIES / MISSION
* Perform the tasks of order taking and maximise sales opportunities through knowledge of product and suggestive selling. Ensure accuracy by repeating order(s) to the guests.
* Take orders and send them to kitchen staff through the POS system.
* Deliver orders promptly to the kitchen production area.
* Check ordered meals on collection from kitchen and deliver to guests promptly to maintain temperature and appearance ensure items are announced.
* Keep tables and service areas clean and tidy as per procedure manual.
* Maintain hygienic food service techniques during service.
* Take responsibility for your designated section and station.
* Work with and co-ordinate the work of apprentices in the preparation and production of food as required.
* Prepare and ensures availability of mis en place as required.
* Keep all working areas clean and tidy. Ensure all equipment is maintained, serviced and cleaned. Report any problems to the Executive Chef.
Required Skills and Experience for Day and Night Reception Team Member
* Good interpersonal skills, guest oriented and service minded
* Flexible with working hours is essential
* Positive with a can-do attitude
* Good presentation and confident speaking skills
* Working knowledge of Microsoft Office
* Good listening skills and ability to anticipate
* Well organised
* Team Spirit
* Innovative
* Sales oriented
Additional Information
Benefits
£13.56 hourly rate
Working with a fabulous team that are at the heart of the hotel
Free meals on duty and uniforms provided
Accor F&B Discount at any Accor Hotel Worldwide
Accor Friends and Family Rates
Accor Development Program
Additional holidays with service
Cycle to work scheme
Eye Tests
Double paid Bank Holiday
28 days of holiday
And more: recommend a friend scheme; Employee Advisory Service; etc.