About the Role
RAC has an exciting opportunity for a Compliance Business Partner to join our Governance, Risk and Compliance function. This is a pivotal role within our second line of defence, working very closely with our first line product, marketing and operational teams providing expert advice and challenge to ensure RAC delivers good customer outcomes and meets its regulatory obligations.
You’ll work closely with senior leadership across all business divisions, acting as a trusted advisor while maintaining independence and impartiality. If you’re passionate about compliance, commercially aware, and confident in influencing change, this is your chance to make a real impact in a business that’s evolving rapidly.
What You’ll Be Doing
* Provide business partnering that champions good customer outcomes and ensures compliance with regulatory obligations.
* Offer practical, pragmatic advice on regulatory compliance, conduct matters, and customer outcomes across products, processes, and policies.
* Participate in governance committees, product and pricing forums, and change projects.
* Provide second‑line sign‑off for financial promotions.
* Maintain oversight of product governance (manufacture and distribution).
* Act as a point of contact and escalation for BAU compliance matters, including incident management and breaches.
* Build strong relationships with senior stakeholders while delivering independent challenges.
What You’ll Bring
* Proven experience in governance and/or compliance roles.
* Strong knowledge of UK financial services regulation, in particular Insurance, including FCA Handbook, Financial Promotion regime, PRA Rulebook, and Solvency II.
* Excellent verbal and written communication skills.
* Ability to influence and negotiate ‘win‑win’ outcomes while remaining impartial.
* Commercial awareness.
* High attention to detail and accuracy in a fast‑paced environment.
* Analytical mindset with sound judgment and decision‑making skills.
* Degree‑level education (law, compliance, business administration) or equivalent compliance qualifications/experience.
Desirable Experience
* Experience in a regulated or financial services environment – could be in product or marketing – could be ASA / CMA experience as well.
* Familiarity with product governance and financial promotions.
* Strategic thinking and ability to influence change.
What Makes You a Great Fit
* Personable, resilient, and a true team player.
* Enthusiastic, driven, and eager to grow.
* Strong influencing and interpersonal skills.
* Committed to delivering exceptional service and continuous improvement.
* Aligned with RAC’s core values: Handle it Together, Exceptional Service, Raise the Bar, Own It.
Location
RAC Bradley Stoke, Bristol | Hybrid – 2 days office | 3 remote
Salary & Benefits
* Earnings That Motivate – competitive salary plus conditional annual bonus.
* Tools to Drive Your Future – free RAC breakdown cover from day one; car salary sacrifice scheme (including electric vehicle options) after 12 months.
* Time Off That Matters – 25 days annual leave, plus bank holidays; paid family leave, flexible schedules, and resources to help navigate personal commitments.
* Financial Security & Perks – pension scheme with up to 6.5% matched contributions; life assurance cover up to 4x salary (10x optional with flex benefits).
* Wellbeing – 24/7 confidential support service available to you and household members aged 16+.
* Extras – Orange Savings discount portal; after probation, join Colleague Share Scheme.
About the Company
We’re Orange Heroes. At the RAC, we never stand still. With over 125 years of history and 15 million members, we aim to be the UK’s number one motoring services provider. We’re an equal opportunities employer and support growth for all backgrounds.
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