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Project support officer

East Hill
SGN
Project support officer
Posted: 18 February
Offer description

Farringdon| £32-35k

Full-time | Hybrid (ability to work in our central London office 2-3 days per week)

Competitive pension scheme – Enhanced maternity/paternity pay – Life assurance – HolidayPlus – Cycle2work Scheme & more

Reference:REQ5471

We're at a big turning point at SGN. We have an important responsibility to keep the gas flowing to 5.9 million homes and businesses across the UK. The world is changing fast — expectations from customers, communities, regulators and our stakeholders are rising.Technology is moving quicker than ever.We need to catch up and then stay ahead if we want to be the best Gas Distribution Network in the UK. We need to make sure we're set up for success.We're already making great progress with a new CEO and Executive Team, a new COO function and we've moved from five to nine regions in our Southern network, creating closer communities for our people.We've opened a Business Services Centre, giving everyone easier access to the services they need, and we've brought in 550 new vans, with hundreds more on the way.

But this is just the beginning. We're focusing on three big goals:

Supporting our frontline first
Cutting waste, not corners
Working smarter, together

We have agreed a Target Operating Model and we are in the middle of a five-year programme that will help us not only achieve that operating model but also integrate change with ongoing operational delivery and improvement projects.

We are seeking a detail-oriented and proactive Project Support Officer to support the Initiative Lead and Programme Manager in delivering agreed outcomes on time, within budget, and to the highest standard. This role is critical to maintaining robust project controls, governance reporting, and supporting efficient delivery across the transformation programme.

We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission. Here's how you will contribute… Support the Initiative Lead and Programme Manager to deliver programme outcomes within time, cost, and quality constraints.

Key Responsibilities

Assist in the development and maintenance of project plans, schedules, and budgets.
Contribute to tracking project delivery progress and escalating variances where necessary.
Support the identification and monitoring of project risks, issues, and dependencies.
Facilitate the production of key project reports, dashboards, and data summaries to support governance and decision-making processes.
Set up and maintain project/programme document libraries.
Assist in the preparation for programme reviews, governance forums, and stakeholder updates.

What You Will Need

Experience from having worked in a similar role in support of complex projects or programmes.
Strong analytical and problem-solving skills, with the ability to interpret data and present findings clearly.
Excellent organisational skills and attention to detail.
Good understanding of project management principles and lifecycle.
Strong communication skills and the ability to work collaboratively across teams.
Proficiency in MS Office Suite (Excel, PowerPoint, Word) is essential and experience with project tools (e.g. MS Project, Jira) would be advantageous.
Appropriate qualifications would be advantageous (e.g. P3O, PRINCE2, APM, PMI)

Not sure you meet every requirement?

Research shows some people – particularly women and those from underrepresented backgrounds – may hesitate to apply unless they meet every criteria. At SGN, we value diverse backgrounds, experiences and perspectives.

If this role interests you but you're not sure you tick every box, we'd still love to hear from you. You might be just who we're looking for – now or in the future.

Why SGN?

Keeping our customers safe and warm is what we do but beyond that, we want to make the world a better place, which is why we're passionate about helping in our communities, reducing our carbon footprint and driving innovation in our industry. SGN is a leader in pioneering research and development toward a net-zero energy system. Our cutting-edge technologies and innovative thinking are driving change in the gas industry.

We Offer

Company pension scheme – with company contributions between 6 -12% (depending on length of service and personal % contribution )
Life Assurance
HolidayPlus - Buy up to 10 additional days holiday, available all year round
Retail & leisure discounts
Cycle2work scheme
Gym & mobile discounts
Virtual GP - Our GP Helpline is a virtual GP service which offers unlimited access to GP at a time which suits you

Fostering a diverse and inclusive culture is something we are passionate about working towards at SGN. We want our workplace to be an innovative and inclusive place to work, where every single person feels empowered to achieve professional success. We are committed to equal employment opportunities regardless of age, sexual orientation, gender, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status, genetic information or parental status. We base all our employment decisions on merit, job requirements and business needs.

About us | Benefits | Diversity and inclusion

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