Social network you want to login/join with: This role is part of the Tesco Mobile team and will be based out of the Tesco Mobile Slough, Welwyn Garden City or Manchester office. Working as part of TM’s Procurement Chapter, TM’s Supplier Governance Managers ensure the delivery of end-to-end services achieved to agreed SLAs and KPIs, as well as identifying and managing continuous business improvement opportunities. Your role will involve managing Supplier Relationship Meetings (monthly or quarterly) to monitor contracted service levels and KPIs, as well as strategic annual Governance Meetings to review and improve supplier performance across financial, engagement, commercial, contractual, operational, and security aspects. You will also provide training and support across the business for these forums. Who we are: Tesco Mobile is a unique joint venture between VMO2 and Tesco, launched in 2003, with over 5 million customers. We are award-winning, agile, and cultivate a can-do attitude across our teams. We value diversity and foster a welcoming culture where everyone can be themselves. The must-haves: Proven experience in managing and nurturing supplier relationships. Effective stakeholder management skills internally and externally. Experience driving continuous improvement initiatives. End-to-end delivery experience. Supplier performance monitoring experience, including SLAs and KPIs. Facilitation of balanced scorecard development to align procurement and supplier performance. The other qualities we value: Telecoms experience (advantageous). Experience with auditing processes and ITIL methodology. What's in it for you: We celebrate our people and aim to create an inclusive culture that empowers everyone. Our benefits package is comprehensive, supporting you and your loved ones. We support hybrid working with a base location and equipment for remote work.
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