Where: Cardiff
Full time: Permanent
Salary: £25,087 rising to £25,684 at 9 months in role, plus incentives
Hourly Rate: £12.82
Are you someone with a wealth of life experience that can help navigate challenging situations? Whether it's resilience from raising a family or valuable relationship-building skills, you may have the transferable skills needed for a Customer Service Billing role with EE.
Join our Billing Team in Cardiff to make a difference. You will speak with customers over the phone about their accounts, listen to their needs, and work together to find the best solutions.
We understand life is dynamic. This role offers flexibility, including scheduling your own breaks, banking time, and occasional home working, to support your success and personal commitments.
What’s in it for you?
* Starting salary of £25,087, rising to £25,684 after 9 months, plus incentives and bonuses.
* Online GP access for you and your immediate family, available 24/7, fully funded by EE.
* Market-leading paid carer’s leave—up to 2 weeks off—to support colleagues caring for family or friends.
* Family leave policies, including 18 weeks of full pay and 8 weeks of half pay for maternity, paternity, or adoption leave.
* Discounts on EE & BT products, saving you hundreds of pounds annually.
* Support for career development—helping you achieve your professional goals.
* Season Ticket Travel Loan—advance funds for your commute.
* Volunteering days to give back to your community.
* Optional private healthcare and dental insurance for you and your family.
#J-18808-Ljbffr