Location: Godalming – The Mill Salary: £65,000 per annum Hours: 37 h ours per week Contract Type: Secondment/Fixed Term Contract until June 2026 We’re seeking an experienced leader to join us as Head of Customer Accounts at Grange Property Management. You’ll provide overall management and leadership for Grange’s Service Charge operation nominally divided into back-office admin support and front-line customer facing functions. We’ll look to you to inspire and lead the customer accounts team to support the wider Operations Team in all things to do with our block and estate finances. You’ll ensure best practice guidelines are properly coordinated with teams across the wider business so that compliance and customer experience remain at a high level. We’re looking for an excellent, confident communicator with a proven track record of managing and motivating a hybrid team. You’ll also need significant experience of the production of leaseholder budgets and final accounts a s well as an in-depth knowledge and use of Qube property management software. If this sounds like an opportunity for you then please review the full role profile before applying - Head of Customer Accounts Salaries are just the starting point. Here at Grange we’re dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here To find out more about who we are and what we do, please click here Closing Date: Thursday 10th July 202 5 at midnight. This is a hybrid role with a base location at our office in Lower Eashing near Godalming Surrey Candidates will be expected to work from the office at least 2 day s per week. Occasional travel may be with attendance at your designated office base and occasional travel to other Clarion offices as and when. At Clarion Housing Group, we support the responsible use of AI. Here is your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice.