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Overview
As a member of the Outbound Prime Product Logistics Team, you will play a vital role in supporting the Trade Lane Management Team to drive Transportation operational efficiencies and processes for Prime Products moving from EAME facilities to Dealers or end customers internationally. Integrated with orders management and planning processes, you will plan and execute international transportation shipments to reduce overall transit time and variability, in-transit inventory, and transportation cost.
Key Responsibilities
* Daily execution of Ocean & Truck bookings from RTS (Ready to Ship) – monitor WIP dashboards to ensure orders flow within defined goals.
* Daily execution of Transport Management Booking tool to automate bookings to carriers.
* Collaborate daily with the Trade Lane Manager to provide feedback on impacted shipments.
* Daily communication with dealers to respond to customer enquiries within 48 hours.
* Raise Rate Requests via Transport Management Systems in advance to ensure transport methods are in place prior to ready to ship.
* Data management cleanup to ensure visibility to dealers with real-time tracking information.
* Proactive forecasting to carriers via internal pre-planning tool (SPP) to give carriers visibility in advance.
* Ongoing upkeep of Standard Operating Procedures (SOP).
* Provide daily support to Trade Lane Managers (TLMs).
* Collaborate daily with internal Value Streams, Facilities, Freight Forwarders and Carriers.
* Ensure all interactions are compliant with DHL Code of Conduct and other compliance requirements (e.g., anti-corruption).
* Contribute to the First Choice continuous improvement program.
Skills and Experience
* Strong analytical skills and problem-solving capabilities.
* Strong communication and knowledge-exchange skills with the ability to collaborate with global teams.
* Self-starter with an appetite for innovation and willingness to learn and work outside your comfort zone.
* Ability to understand the flow of data between transportation management systems.
* Ability to work in an evolving and dynamic environment.
* Prior experience in international transportation (Ocean/Container, Road/Truck, and Air) is preferred but not essential.
* Strong Microsoft Office skills (Excel, Teams, SharePoint, OneDrive, Outlook).
* Good working knowledge of Visio, Power BI, Power Automate, Salesforce is a plus.
* Generous holiday entitlement and eligibility to participate in the Employee Incentive Bonus Scheme.
* Pension scheme with life assurance and access to employee assistance and wellbeing programmes.
* A competitive package of voluntary benefits including retail, entertainment, gym membership, cycle to work, eye care costs, and more discounts.
* Training and development opportunities with a strong focus on internal promotion.
Hours / Shift
37.5 hours per week.
What’s Next?
If you would like to be considered for this position, please apply using the jobs board with a copy of your CV outlining your experience to date and suitability for the role.
About DHL
DHL is the leading global brand in the logistics industry. Our DHL divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management. DHL connects people and businesses securely and reliably, enabling global sustainable trade flows.
Our culture is focused on personal commitment – to our customers, to each other, to our communities and to the environment. We reward excellent work and nurture the talents of our employees. This enables you as an employee to develop your expertise and your career in different areas or divisions – and even in other countries.
We are committed to creating a workplace that ensures mutual respect and is focused on results. We hire talented people from all backgrounds – irrespective of gender, disability, nationality, ethnicity, social background, religion and beliefs, age or sexual orientation and identity. Diversity enriches our workplace, drives our success, and helps us deliver excellence.
Seniority level
* Entry level
Employment type
* Contract
Job function
* Supply Chain
Industries
* Transportation, Logistics, Supply Chain and Storage and Freight and Package Transportation
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