Job Description
Permanent | Customer Service | Inbound Calls | Trafford Park
Your new company Permanent customer service agents are required by a well-known company based in Trafford Park, leaders in their industry.
Your new role
* You will be taking inbound calls from customers, taking orders and dealing with queries.
* Ensuring positive relationships with customers are maintained for repeat business and strong feedback
* Handling any aftersales calls and resolving them at the first point where possible
* Managing the customer service email inbox
* Contacting suppliers and building strong relationships to ensure seamless service to the customer
* Updating the company database and logging communication
What you'll need to succeed Previous experience handling phone-based queriesStrong customer focusExcellent attention to detailClear and confident communication
What you'll get in return Permanent job£25-26k Monday to Friday, 8:30am till 5pmHybrid working 3 days on siteModern offices with excellent facilitiesCompetitive benefits packageOnsite parking, close to public transport links
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4739608