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Head of Transition and Service Design - Technology - Counter Terrorism Policing HQ, Birmingham
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Client:
Reed - UNLIMITED
Location:
Birmingham, United Kingdom
Job Category:
Other
EU work permit required:
Yes
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Job Views:
4
Posted:
24.04.2025
Expiry Date:
08.06.2025
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Job Description:
Head of Transition and Service Design - Technology - Counter Terrorism Policing HQ
Salary: The starting salary is £90,336, which includes allowances totalling £2,928. The salary breakdown is as follows: £87,408 basic salary (which increases annually until reaching £96,341), a location allowance of £1,928, and a non-pensionable allowance of £1,000.
Job Summary
The Head of Transition and Service Design will lead a team dedicated to designing the end-to-end journey of services, helping users achieve their goals and supporting CTP in delivering policies related to complex technical solutions. Responsibilities include creating or modifying transactions, products, and content across digital and offline channels involving CTP HQ and partner organizations.
The role requires flexible working, involvement in IT solutions within the DDaT and Change portfolios, and oversight of multiple programs/projects depending on complexity. It may also involve collaborative activities with partner agencies.
The post involves working closely with senior leaders and stakeholders across the organization, including Heads of Delivery, ICT, Strategy, and Finance, as well as project and program managers.
The ideal candidate is an experienced industry practitioner who can define best practices, influence organizational strategy, and mentor others. Responsibilities include influencing design and organizational priorities, collaborating across government, and ensuring effective service transition planning and coordination.
The Technology Pillar operates under a matrix management model. As a Band S Programme Manager, the post holder will directly manage Service Design and Transition SMEs (both contract and FTE).
How to apply
Click the apply now button below and submit a detailed CV and online application form. Applications must be received by 23:55 on 16th May 2025.
Our commitment
The Met is dedicated to being an equitable and inclusive employer, encouraging applications from diverse backgrounds, including disabled people, ethnic minorities, and women. We are a Disability Confident employer committed to reasonable adjustments during recruitment, ensuring all candidates can perform at their best.
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