The Friendly Trust is seeking a committed and experienced Trust Officer to join our team. This role offers an opportunity to make a tangible difference by supporting vulnerable people to manage their financial affairs and access their rights.
The postholder will manage a varied caseload, providing advice, financial administration, and ongoing support to Service Users and their families. This includes working with welfare benefits, budgeting, and acting as a DWP corporate appointee where appropriate.
Key responsibilities include:
* Delivering person-centred advice on welfare benefits, financial management, and related matters
* Managing Service Users’ day-to-day finances, including budgeting and expenditure monitoring
* Developing and reviewing individual money management plans
* Maintaining accurate records in line with legal and regulatory requirements
* Building effective relationships with Service Users, families, and partner agencies
* Ensuring compliance with relevant legislation, including the Mental Capacity Act 2005
About you
You will bring:
1. A minimum of 3 years’ experience in social care, advocacy, or a related field
2. Experience supporting disabled people, individuals with mental health needs, or vulnerable adults
3. Knowledge of welfare benefits and relevant legislation
4. Strong organisational, ...