Join our dedicated Admissions Team as an Admissions Support Officer and help us deliver a smooth and welcoming admissions experience for every applicant. This is a permanent full-time position, with the opportunity to make a real impact.
Application Deadline: 14 May 2026
Department: Central Admissions
Location: Sandwell College
Compensation: £24,408 - £28,278 / year
Key Responsibilities
* Provide excellent customer service to potential learners, staff and visitors.
* Process applications efficiently and accurately, ensuring data is entered and maintained to a high standard.
* Liaise with curriculum teams to organise interviews and support applicants throughout their journey.
* Support key College events including open days, interviews and enrolment.
* Assist with general administrative tasks including post handling, reception duties and switchboard cover.
* Handle financial transactions in line with College procedures.
* Maintain confidentiality and comply with all College policies, including Health and Safety and Data Protection.
Skills, Knowledge and Expertise
* Strong communication and interpersonal skills, with the ability to provide excellent customer service.
* Previous experience in an administrative or reception-based role (preferably in education or customer service).
* Good IT skills, including proficiency in Microsoft Office applications.
* The ability to work well as part of a busy team and manage multiple priorities effectively.
* A positive attitude, flexibility and attention to detail.
Benefits
* Top-tier salaries – sector‑leading pay with competitive salaries.
* Unbeatable time off – 35‑50 days of annual leave, 8 bank holidays and extra time off at Christmas.
* Fast‑track your career – dedicated development days, career pathways and talent schemes.
* Cycle to work scheme – healthier, greener and cost‑effective commute.
* Exclusive discounts on onsite services such as Bliss Hair & Beauty Salon, dog grooming, car health checks and more.
* Fitness perks – college gym facilities and discounted rates at local gyms.
* Generous pension contributions – 23.68% for teaching roles and 21.5% for non‑teaching roles.
* Retail and travel discounts – savings on high street brands, local transport, cross‑country travel, UNIDAYS, Student Beans and Blue Light Discount.
* Free will writing – professional support for future planning.
* Free flu vaccine.
* Wellbeing support – confidential counselling services and wellness platforms.
* We celebrate you! – awards, recognition events and celebration days throughout the year.
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