Job Description
Role: CargoPlus Export Coordinator
Contract: Permanent
Hours: Monday - Friday, 09:00 - 18:00
Location: Dartford
Why work for DACHSER?
We're a family-owned global logistics provider delivering over 83 million shipments annually, including fashion, DIY, chemicals, and medical equipment. As one of the top 15 logistics companies worldwide by sales revenue, we combine and integrate the world's most intelligent logistics network capabilities to keep the global economy moving today and in the future.
DACHSER is a diverse, innovative, and energetic workplace where everyone's ideas are valued. We foster a family-like environment that promotes an exciting, ambitious, and supportive work culture. We offer a competitive salary and a range of benefits:
* Pension Contribution
* Employee Assistance Programme
* Discount Platform
* Life Assurance Benefit
* Cycle To Work Scheme
Purpose Of the Role
Coordinate and manage international road freight shipments for imports and exports, ensuring legal compliance, customer satisfaction, and operational efficiency.
Key Responsibilities
1. Planning, booking, and tracking shipments from start to end.
2. Organising collection via internal/external partners.
3. Creating and processing shipments with accuracy and issuing freight documentation (Consignment notes, CMR, BL, EUR1, etc.).
4. Coordinating with hauliers, warehouses, and customs agents.
5. Monitoring shipment progress and resolving delays proactively.
6. Acting as the main contact for customers regarding shipment status and issues.
7. Entering and verifying data in freight systems.
8. Supporting invoicing and cost control by reviewing transport charges and services.
9. Ensuring compliance with Incoterms, EU regulations, and company policies.
10. Managing proof of delivery (POD) documentation and archiving.
11. Liaising with partners to manage urgent shipments and deliveries.
12. Creating GMR (Goods Movement Reference) from customs systems.
13. Arranging ferry or tunnel crossings between the UK and EU.
14. Conducting dangerous goods compatibility checks.
15. Preparing documents for international drivers (e.g., CMR, customs paperwork).
16. Assisting with holiday cover within the team.
The Ideal Candidate
* Proficiency in freight forwarding software.
* Strong knowledge of Microsoft Office (Excel, Word, Outlook, PowerPoint).
* Minimum 2 years' experience in international road freight operations.
* Familiarity with customs documentation and compliance regulations.
* Ability to coordinate and manage logistics schedules efficiently.
* Excellent communication skills for liaising with clients, carriers, and customs officials.
* Strong problem-solving skills and attention to detail.
* Experience in tracking shipments and managing freight costs.
* Ability to work under pressure and meet deadlines.
* Team player with good organisational and multitasking abilities.
We do not accept CVs from recruitment agencies unless DACHSER has engaged directly regarding the role beforehand.
#J-18808-Ljbffr