Social network you want to login/join with:
Service Operations Manager (Learning Disabilities), Newcastle-upon-Tyne, Tyne and Wear
Client: The Partnership of Care
Location: Newcastle-upon-Tyne, Tyne and Wear, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views:
1
Posted:
04.06.2025
Expiry Date:
19.07.2025
Job Description:
The service manager has responsibility for coordinating staff and resources to achieve high standards of care, considering the physical, social, and psychological needs of service users. Ensuring welfare and compliance with standards and legal requirements. The manager will oversee five supported living projects and community activities for adults and children, reporting directly to the Registered Individual.
Key Responsibilities:
* Referring, assessing, and developing personalized care and risk management plans.
* Maintaining good communication with service users, relatives, and professionals.
* Ensuring compliance with statutory requirements and best practices, including the Health and Social Care Act 2008, Health & Safety, COSHH, Mental Capacity Act 2005, and Deprivation of Liberty Safeguards.
* Controlling the environment, ensuring health and safety legislation compliance, conducting risk assessments, fire checks, and maintaining a safe environment.
* Working with CIW, understanding CIW Fundamental Standards, and carrying out statutory notifications.
* Managing legal and statutory documentation related to the home.
* Addressing maintenance issues and ensuring proper documentation and action.
* Monitoring and investigating complaints, generating reports, and implementing corrective actions.
* Recruiting staff, overseeing induction, and ensuring training requirements are met.
* Promoting openness and honesty, supporting staff decision-making, and service improvements.
* Holding staff meetings, supporting staff development, and supervision.
* Building positive relationships with staff and maintaining effective communication.
* Participating in disciplinary processes and investigations as needed.
* Managing staff scheduling, rotas, absences, and holiday management.
* Managing medication administration, budgeting, and expenditure monitoring.
* Safeguarding service users and managing safeguarding issues.
* Handling Deprivation of Liberty Safeguards applications and working with personal representatives.
* Being on call out of hours for advice and incidents.
* Attending supervision and engaging in CPD.
* Contributing to strategy, decision-making, and business growth.
* Performing other duties as determined by the Director, including financial management and report writing.
The service manager must have skills and qualifications to support adults and children with learning disabilities.
#J-18808-Ljbffr