* Immediate Start
* Temporary assignment till end of September
About Our Client
The organisation is a medium-sized company within the financial services sector, recognised for its commitment to professionalism and delivering high-quality services. It offers a structured and focused working environment.
Job Description
* Respond promptly and professionally to customer queries via phone and email.
* Maintain accurate records of client interactions and transactions.
* Provide detailed information about the company's products and services.
* Collaborate with team members to resolve customer issues effectively.
* Handle customer complaints with care and escalate issues when necessary.
* Ensure compliance with company policies and industry regulations.
* Support the team with administrative tasks as required.
* Contribute to improving customer service processes and practices.
The Successful Applicant
A successful temporary customer service representative should have:
* Previous experience in a customer-facing role, preferably within financial services or a related industry.
* Strong communication and problem-solving skills.
* Ability to work efficiently in a fast-paced environment.
* Attention to detail and excellent organisational skills.
* Proficiency in Microsoft Office and CRM systems.
* A customer-focused attitude and a proactive approach to challenges.
What's on Offer
* Flexible temporary contract based in Uxbridge.
* Opportunity to gain experience within the financial services sector.
* Supportive and structured working environment.
* Comprehensive training and resources to excel in the role.
This is an excellent opportunity for a customer service professional to develop their career within the financial services industry. Apply now to make a meaningful impact in this temporary role. #J-18808-Ljbffr