We are seeking an Operations Manager to oversee the exciting and dynamic hospitality experiences at Cheltenham Racecourse, renowned as the home of jump racing and the Cheltenham Festival. Join a team where passion meets performance, and every day offers new challenges.
At Levy, our people are our strength, and we are committed to creating unforgettable moments. Cheltenham Racecourse is more than just a venue; it is a hub of excitement, tradition, and world-class hospitality. Be part of a team that values innovation and exceptional service.
More About The Role
* Leading from the front: Manage the delivery of exceptional hospitality experiences across venues, from luxury private boxes to bustling grandstand restaurants.
* Inspiring greatness: Motivate and lead a diverse team, ensuring service standards are maintained even during busy race days.
* Driving excellence: Collaborate with culinary and events teams to ensure flawless execution, from food quality to ambiance.
* Operational brilliance: Plan and execute hospitality operations, exceeding customer expectations and achieving financial targets.
About You
* Hospitality expertise: Experience managing high-volume, premium hospitality operations in fast-paced environments.
* Team player and leader: Skilled at motivating others and building collaborative teams.
* Calm under pressure: Ability to think quickly and adapt during exciting and challenging race days.
* Customer-focused: Passionate about delivering exceptional guest experiences.
Who We Are
Levy UK & Ireland is part of Compass Group, the world's largest catering company, working at premier venues like Wimbledon, Twickenham, and Chelsea. We are passionate about great food, drink, and hospitality, emphasizing sustainability, wellbeing, diversity, and inclusion. We pay all team members at least the Real or London Living Wage and are proud partners of the British Paralympic Association.
Join us to be part of a vibrant, inclusive, and innovative team dedicated to creating legendary experiences and fostering a supportive workplace culture.
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