Overview
IT Support Executive
Are you tech-savvy, a natural problem solver, and great with people?
Whether you're a recent IT graduate or a customer service professional with strong technical skills, this could be the perfect step in your career.
Our client, a well-established business, is looking for a confident and people-focused IT Support Executive to join their team. You'll be supporting users across two key sites, providing hands-on technical help in a friendly, fast-paced environment.
This is a fantastic opportunity for someone who loves technology and enjoys helping people. If that sounds like you, apply today.
The Role
* Manage and prioritise IT support tickets, ensuring quick resolution.
* Handle change requests, from access updates to system configuration.
* Provide user-friendly support and troubleshooting for software and applications.
* Diagnose and fix software faults across the business.
* Deliver hands-on hardware support (setup, maintenance, replacement of laptops, desktops, phones, etc.).
* Carry out system administration (onboarding, leavers, role changes).
* Support users across two sites via phone, email, and face-to-face.
About You
* Strong IT knowledge and troubleshooting skills - gained through study or practical experience.
* Confident communicator, able to explain technical issues clearly to non-technical users.
* Good knowledge of Microsoft Office/Office 365; experience with Dynamics CRM or Business Central is a bonus (training provided).
* Proactive, friendly, and eager to learn.
* Full UK driving licence preferred (travel between sites required).
The Package
* 35,000 - 40,000 DOE
* 25 days holiday + bank holidays
* Monday to Friday, 8:00am - 5:00pm
* Onsite parking
* Additional benefits
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