Overview
Join to apply for the Hotel Staff role at Greene King.
As Hotel Staff, you’ll be key to creating unforgettable moments for customers, whether you’re checking in a guest or recommending the perfect drink to a customer after a long day. You’ll keep the good times flowing and be part of a fun and inclusive team where you can grow and strengthen your skills and experience.
Responsibilities
* Provide customers with a heartfelt and memorable experience each time they visit.
* Meet and greet customers and check them into their hotel room upon arrival.
* Answer telephone enquiries and handle customer complaints to ensure everyone enjoys their stay.
* Keep the front of house safe, legal, and clean, and address issues quickly and safely.
What You’ll Bring / Qualifications
* Willingness to learn and expand your skills.
* Great eye for detail, ensuring high standards in service.
* A passion for providing great service and a warm welcome to every customer.
* A positive can-do attitude and be a team player.
Benefits
* Competitive salary, pension contribution, and career development across Greene King brands.
* Discount of 33% for you and 15% for your loved ones on all brands.
* Free employee assistance program for mental health, well-being, financial, and legal support.
* Discount of 50% for you and 25% for your loved ones at Greene King Inns and hotels.
* Refer a friend bonus up to £1,500 when they are placed.
* Wagestream – access your wage before payday.
* Retail discounts – up to 30% off at partnering retailers and exclusive discounts.
Seniority level
* Entry level
Employment type
* Part-time
Job function
* Sales, General Business, and Management
Industries
* Food and Beverage Services, Hospitality, and Retail
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