About Us
We're an e-commerce home fragrance brand on a mission to bring joy, calm, and good vibes into every home - one beautifully scented product at a time. Our customers are at the heart of everything we do, and we believe great service should feel as effortless and inviting as a freshly lit candle.
We're looking for a proactive and highly organised New Product Coordinator to join our growing eCommerce team.
About the Role
As a New Product Coordinator, you'll be the driving force behind bringing new products to life - from initial concept through to successful website launch. Working cross-functionally, you'll manage timelines, coordinate with internal teams and external suppliers, and ensure that every detail - legal, creative, and logistical - is buttoned up before go-live.
This is a key project management role that requires strong organisation, excellent communication, and a laser-sharp attention to detail.
Key Responsibilities
* Oversee the end-to-end development of new products, ensuring all project milestones are met
* Coordinate thorough product testing and approval processes
* Ensure compliance with all legal and regulatory requirements related to ingredients, allergens, safety warnings, and labelling
* Partner with our purchasing team to request necessary raw materials and components
* Craft compelling product descriptions and collaborate with the marketing team for final approval. Create detailed product profiles to equip marketing with key product insights.
* Brief and manage the delivery of creative assets (e.g. packaging, product images, infographics, labels)
* Collaborate with marketing team to manage a smooth and accurate website launch and oversee the launch process.
What We're Looking For
* Proven experience in project coordination, ideally in product development, eCommerce
* Exceptionally organised, with the ability to juggle multiple projects and deadlines
* Strong understanding of compliance and labelling requirements (or a willingness to learn fast)
* Excellent communication and follow-up skills across teams and suppliers
* A proactive problem-solver who thrives in a fast-paced environment
* High attention to detail - you catch the small things before they become big issues
What You'll Get
* Competitive salary.
* Staff discount (hello, beautifully scented home).
* Friendly, collaborative team culture.
Valentte Values:
* We deeply value individuals who are passionate about crafting exceptional home fragrance experiences that not only delight our customers but also boost our conversion rates.
* We appreciate those who are committed to continuous improvement - always seeking opportunities to enhance the customer journey, streamline processes, optimise systems, and refine our overall strategy.
* Collaboration is at the heart of what we do. We thrive when working together, supporting our channel, design, development, and warehouse teams to deliver outstanding customer experiences efficiently and seamlessly.
* Our team members leave their egos behind and embrace a culture of friendliness, respect, and genuine care - uplifting and supporting one another every step of the way.
Our Environment:
We are a grounded, founder-led business fuelled by ambitious goals and rapid growth. Every product is crafted and fulfilled from our two facilities in Winsford, Cheshire. Beyond manufacturing and shipping, all of our creative work is handled in-house by a talented team of marketing and creative professionals, ensuring consistency and excellence in everything we do. We're a friendly team who work hard but have fun and achieve greatness
Job Types: Full-time, Permanent
Pay: £28,000.00-£32,000.00 per year
Benefits:
* On-site parking
Application question(s):
* This is not a remote/hybrid role. Can you reliable commute to Winsford 5 days a week?
Work authorisation:
* United Kingdom (required)
Work Location: In person
Reference ID: Valentte_NewProduct