Hayley Dexis has an exciting opportunity available for a commercially orientated Onsite Customer Account Advisor to join our well-established and experienced team based at our customer sites in Darley Dale and Sheffield. Hayley Dexis is the largest independent distributor of engineering products and consumables (hydraulics, bearings, fasteners, fluid power, PPE, tools, lubricants etc) in the UK. With a commitment to innovation and excellence, we provide cutting-edge solutions to our clients across various industries. We are an equal opportunities employer, currently employing over 1,300 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service. About the Onsite Customer Account Advisor A new role to the team, as our Onsite Customer Account Advisor, you'll use your commercial acumen to identify opportunities that bring benefits to both the customer and Hayley. This role acts as a key liaison between our Branch team in Sheffield and the Onsite Management Team. You'll be involved in meetings with the site leadership team, act as an escalation point for our stores team and help to cover any holidays or absences across our team. You'll use your knowledge of engineering consumables and parts to identify improvement opportunities for the customer, connecting Hayley's category experts to help drive value and opportunities to tender in new category areas. You'll be hot on your KPI's and know where we are tracking against our targets in conjunction with the branch team. Excellent knowledge of ERP systems is essential. We are a small team with a desire to drive customer service excellence for our client, you'll need to be a team player, from ensuring the site is tidy, to jumping into supporting the stores team to identifying an opportunity where we can supply parts in a new area. This is a great role for someone who is a true allrounder, that loves to get stuck in, who is driven with a sales orientated outlook. Finally, housekeeping and site cleanliness is everyone's responsibility as well as Health, safety and wellbeing. Working Hours: 40 hours per week Monday to Friday. What we're looking for in our Onsite Customer Account Advisor: Excellent sales style drive and commercial acumen. Experience within the MRO (Maintenance, Repair & Operations) industry or similar crossover experience would be greatly beneficial. Experience working in stores management procurement would be ideal, however not essential. Ability to communicate effectively with individuals across various levels within the organisation is essential, as the role requires direct collaboration with the customer engineering team. Full driving licence is preferable. Customer-focused, driven to provide consistently high levels of service. Basic computer skills, including experience in using Microsoft Office. Able to prioritise workload and work as a part of a team. What you'll get in return: From 23 days annual leave (plus public/bank holidays) increased with length of service. Training provided through our own Hayley Academy. Company pension (if eligible). Life Assurance cover (x2 salary). Invitation to healthcare schemes. Wellness programmes. Uniform and PPE provided. Excellent opportunities and career prospects available. The recruitment process: Adverts will close on Sunday 3rd May The advert will be closed should a suitable person be identified during the advertising window, so please submit applications or notes of interest ASAP! Our process; Shortlisting throughout the advertising window Teams / Video interview with our Talent Acquisition Partner. Face to face interview in branch location Candidates selected for final interview will be asked to prepare for an interview lasting 1 hour focused on skills, knowledge, experience and motivations. Finally We know sometimes you might feel that you don't meet the criteria or have a question that you would like to ask - we're here to help so please ask us! You can contact us here; We aim to get back to everyone that applies and are super keen to speak to talented people for upcoming positions. Please inform our careers team if you require any adjustments throughout the recruitment process. Don't miss out on this fantastic opportunity to join the team at Hayley Dexis – please click ‘apply' now to become our Onsite Customer Account Advisor, we'd love to hear from you!