Salary: £35,000 - 35,000 per year Requirements: Experience in a similar training or IT role Ability to conduct comprehensive Software Training Needs Analysis (TNA) Experience in designing and delivering software training programs Strong understanding of the full training cycle from TNA to delivery and evaluation Proficiency in core desktop applications (Microsoft Office 365 suite: Word, Excel, PowerPoint, Outlook, Teams, SharePoint) Knowledge of UK GDPR and Data Protection Experience in training delivery methods, including in-person, one-to-one coaching, and virtual webinars Ability to create engaging training materials, including user manuals, video tutorials, and e-learning content Educated to degree level or equivalent experience in IT, Education, or Learning & Development Excellent communication skills with adaptability to engage diverse audiences Responsibilities: Design, develop, and deliver high-quality software training programs Identify skills gaps and training needs through Software Training Needs Analysis (TNA) Review and evaluate training effectiveness and gather relevant feedback Report on training findings to highlight strengths and areas for improvement Conduct training sessions for various groups, utilizing different delivery methods Adapt training materials and methods to suit audience needs Cover a variety of topics, including software applications and best practices for data protection and online safety Technologies: Excel Office 365 SharePoint Support Security More: We are a forward-thinking organization based in London, offering a fixed-term contract for an exciting Software Trainer position. We pride ourselves on developing high-quality training programs that empower our staff to utilize software effectively. Our team values adaptability, engagement, and continuous improvement, and we are looking for someone to contribute to this mission. Presenting a competitive salary of £35,000, we emphasize a supportive work environment focused on professional development. last updated 5 week of 2026