Description
Are you an experienced and dynamic Operations Director looking for a new challenge in the Healthcare sector? Do you have a passion for driving growth, quality, efficiency, and innovation? Would you like to work for a leading provider of person-centered care and support solutions, whose ethos is to strive to develop the life skills of our service users, so that they can better engage with their own communication and with society as a whole. If you have a proven track record in operations management within the sector, then we would love to hear from you.
Purpose & Key Responsibilities
Purpose of Role: To provide dynamic and strategic leadership of the company’s day-to-day operations across departments ensuring its compliance, growth, and long-term success. Design and deliver company strategy via robust business planning and project management. Deliver against annual objectives as determined by the executive team.
Key Responsibilities
1. Develop and execute strategies for business expansion, identifying new opportunities for growth.
2. Collaborate with the executive team to set and achieve business goals and objectives.
3. Analyze performance data and make data-driven decisions to improve operational processes.
4. Ensure compliance with relevant legislation, regulations, and industry standards.
5. Implement and monitor quality assurance processes to uphold high standards of care.
6. Oversee and manage a diverse team, providing leadership and direction.
7. Conduct regular performance reviews and ensure ongoing professional development.
8. Cultivate a positive and inclusive work environment.
9. Manage day-to-day operations, ensuring efficiency and effectiveness.
10. Develop, improve, and implement operational plans, policies, and procedures to meet company goals.
11. Build and maintain strong relationships with key stakeholders, including clients, regulatory bodies, and partner organizations.
12. Foster relationships with clients, families, and external partners to enhance service delivery and satisfaction.
13. Manage crisis situations effectively ensuring the safety and well-being of clients and staff.
14. Represent the company in industry forums and at events.
15. Evaluate overall company performance by implementing appropriate measurements, checks, and balances to determine progress and inform appropriate business decisions.
16. Monitor and manage budgets, financial reports, and resource allocation.
17. Provide necessary management reporting and appropriate feedback mechanisms for areas of responsibility.
18. Anticipate and forecast trends and patterns associated with company performance and the wider marketplace.
19. Maintain professional and industry knowledge through appropriate CPD and complete appropriate training/qualifications where necessary.
Skills, Knowledge, and Expertise
Dynamic and strategic leader with a proven track record of driving business growth
Focus on quality and compliance
Proven track record of team and people management.
Excellent written and verbal communication and interpersonal skills.
Able to adapt, motivate and encourage positive change.
Strong financial acumen.
Profound understanding of the healthcare sector.
Passion for elevating the quality of care provided by the organization.
Proficient in Microsoft Office packages (including Word, Excel, and Outlook).
Familiar with CRM and healthcare management software solutions.
Relevant degree in business, healthcare management, or related field.
Membership of professional bodies such as Chartered Institute of Management or CIPD.
A minimum of 8 years experience in a senior management role within the healthcare or social care sector.
A proved track record of successfully growing and managing operations in a similar setting.
Strong understanding of regulatory requirements and quality assurance processes.
Knowledge of the Care Quality Commission and membership in Skills for Care.
Benefits
EMI Scheme
Tech Scheme
Cycle to Work Scheme
Health Insurance
Extra Holiday for Birthday
Hybrid Working
Carey & Carey Consulting is a small bespoke provider of Human Resource solutions including recruitment services. Challenging the traditional agency model, we provide a fractional in-house recruitment team service and deliver. We take the time to understand our clients' businesses and ensure that great people who really fit are hired into roles.
#J-18808-Ljbffr