We are pleased to present an excellent opportunity for a highly skilled and experienced Service Manager to join a well-established Main Dealership in Southport. This is an ideal position for professionals seeking a challenging role with a reputable employer committed to staff development, operational excellence, and rewarding careers.
Our Client is actively recruiting for a Service Manager to oversee all service department functions, contributing to a dynamic and customer-focused environment. The Service Manager will play a key role in managing workshop and service teams, enhancing customer satisfaction, and driving departmental performance.
Benefits:
Competitive basic salary of up to £40,000 per annum, with OTE between £55,000 and £60,000 inclusive of bonuses.
Opportunities to earn additional bonus and commission based on performance.
Employee savings scheme with discounts across numerous Highstreet brands.
Access to a confidential mental health support service via a dedicated wellness platform.
Comprehensive training programmes and ongoing support to facilitate professional development.
Role-specific benefits tailored to enhance work-life balance and career progression.Duties:
Manage all aspects of the service department, including workshop and service team operations.
Oversee daily workshop performance to ensure efficiency, productivity, and the achievement of targets.
Drive customer satisfaction levels and foster customer loyalty through excellent service delivery.
Lead, motivate, and develop staff via training, coaching, and performance management.
Control departmental budgets, analyse KPIs, and achieve financial and commercial objectives.
Ensure compliance with company policies, industry standards, and health and safety regulations.
Maintain effective communication with team members, customers, and external suppliers.Requirements:
Proven experience as a Service or Aftersales Manager within a dealership environment.
Strong leadership skills coupled with excellent organisational and communication capabilities.
Commercial awareness with the ability to manage budgets and KPIs effectively.
Full UK driving licence.
Relevant industry qualifications are preferred but not essential.This Service Manager role offers a rewarding career opportunity within a supportive environment that values its employees. If you possess the necessary experience and are ready to advance your career, we encourage you to contact Paul Martin at Perfect Placement UK Ltd for further details or to explore similar automotive opportunities in your area