We'd love to hear from you if you’re: flexible and customer focussed with an understanding of good customer service standardscomfortable taking responsibility for facilities or office supervisionconfident using and learning new IT systems, in order to communicate effectively and maintain and update compliance records & asset management systemsable to work as part of a team, but also on your own initiativewell organised and adaptable with a flexible approach to issues and challengeshappy to multi-task and manage your own priorities and workloadPlease submit a cover letter alongside your CV.Facilities & Support Services Co-ordinatorReporting to the Facilities Manager and working closely with the Property Operations Manager, you'll join a small, busy team who work across the property to welcome visitors and care for our buildings and facilities. You'll sometimes find yourself working alone while at other times you’ll be working alongside colleagues. With lots going on, you can guarantee no day will be the same.You’ll be based at Tattershall Castle, a magnificent 15th century tower and one of the earliest and finest surviving examples of English medieval brickwork. From the battlements you get a 360-degree view of the Lincolnshire countryside and on a clear day can see up to 18 miles.As Facilities & Support Services Co-ordinator you’ll play a key role in ensuring Tattershall Castle operates efficiently, effectively and flexibly, and will quickly get to know the site as you access all areas to support day-to-day operations.You’ll help the property team meet their goals by keeping standards high, and your advice and experience may also be sought by others. You’ll co-ordinate maintenance and repairs (reactive, as well as planned and preventative), work with contractors, respond promptly to issues, and champion best practice when it comes to compliance and business support.You'll work behind the scenes, doing essential tasks to make Tattershall Castle a special place for staff and visitors alike. We’re looking for someone who takes pride in everything they do and, just like us, is committed to making a difference every day.The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.• Substantial pension scheme of up to 10% basic salary• Free entry to National Trust places for you, a guest and your children (under 18)• Rental deposit loan scheme• Season ticket loan• EV car lease scheme • Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.• Flexible working whenever possible• Employee assistance programme• Free parking at most Trust places Click here to find out more about the benefits we offer to support you. Closing Date: 25th May 2025 Interview Date: 9th June 2025To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.ukIf you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early. 163940IRC163940SpilsbyPermanent p/t (22.5 hrs pw)Ends: May 25th 89 mi from Milton Keynes‘Looking after what we’ve got’ is the essence of what we do every day, so with a range of buildings to care for alongside busy visitor facilities, we’re looking for a Facilities & Support Services Co-ordinator to keep Tattershall Castle in tiptop condition and running smoothly for all the people who visit and love the place.Tattershall Castle, Tattershall, Lincoln, LN4 4LRCompliance.Eligibility to Work in the UK13.74 per hour