We continue our exciting partnership with an industry leading client who is looking to add 4 x additional Claims Adjusters to their growing team. In this diverse and fast-paced role, you will be responsible for investigating and assessing claims to determine the extent of liability. You will collect and review evidence; inspect and assess damage details; and interview relevant parties, in order to make fair settlement decisions with the claimant. The ideal candidate will have: Experience in pet insurance, or travel, motor, or personal accident claims would be desirable but not essential. Professional and diligent claims experience and a strong understanding of customer service. Understanding of dealing empathetically with customers. Positive, diligent, and determined mindset with a drive to succeed and develop. Experience within a high-volume, results-focused customer service environment. Experience operating within a regulated industry. What you'll be doing: Investigations and gathering evidence to assess claims and determine liability. Negotiating settlements and empathise when dealing with claimants. Making recommendations to insurers & liaising with claimants, clients, and third parties. Adhere to SLAs and support in data analysis and reporting. Maintaining positive internal and external relationships.Skills Required: Excellent communication skills. Ability to interpret and communicate terms and conditio...