Location: Bournville, Birmingham, West Midlands (Hybrid Working)
Do you have a passion for accuracy, transparency and delivering great services for residents? Do you want to work as part of a small, supportive Team in a Charity that genuinely makes a difference? We are looking for a Rent & Service Charge Manager to join us and help ensure that our rents and service charges are managed to the highest possible standards.
We are a charitable trust with a diverse portfolio of homes and services. This role is perfect for someone who enjoys responsibility, thrives on detail, and wants to see the real impact of their work on the lives of residents and the financial integrity of the organisation.
We aspire to having a diverse and inclusive workforce. To help achieve this, we offer job opportunities that are agile and centred on personal and professional development in an environment where well‑being and work‑life balance is a key part of our culture.
Job Profile
Salary: £40,341 – £43,781
Hours: 37 Hours Per Week – Full Time
Location: Bournville, Birmingham, West Midlands (Hybrid Working)
As the Rent & Service Charge Manager, you will take the lead on ensuring that all rents and service charges are calculated, administered and communicated accurately and in full compliance with legislation, regulatory standards and lease obligations. As part of the Finance Team you will have the support of colleagues, whilst leading on this important area of responsibility.
Alongside the Rent & Service Charge Officer you will work closely with colleagues across Communities, Finance, Maintenance Services and Assets, as well as external auditors, to ensure that service charge expenditure is correctly allocated, validated and clearly explained to residents.
You will also be responsible for preparing annual service charge budgets, coordinating year‑end reconciliations, and ensuring that all statutory leasehold documents are issued within required timescales.
Candidate Profile
You will be values driven and focused on delivering great services.
* You will have experience managing rents and/or service charges, ensuring accuracy, compliance and clear communication with residents.
* You will have a strong understanding of leasehold legislation, regulatory requirements and best practice.
* You will have led on the preparation of annual service charge budgets and coordinated year‑end reconciliations.
* You will be confident analysing, validating and allocating expenditure, ensuring that all costs are supported and recoverable.
* You will have experience working with auditors, providing documentation and resolving queries promptly.
* You will be able to work with colleagues at all levels, presenting financial information in a clear and accessible way.
* You will have excellent communication skills and be able to build strong partnerships across the organisation.
* You will have outstanding IT skills and experience using finance, reporting and business systems.
* Sharing our values and wanting to be part of a Team that makes a difference are as important to us as your technical skills — this is a role for someone who wants to be proud of what they do.
Benefits
At BVT we offer a comprehensive reward and benefits package to assist and support employees with everyday healthcare costs, savings towards leisure activities and planning for retirement.
These include:
* Basic 32 days holiday (29 days basic, 3 days at Christmas) plus 8 statutory days.
* Flexible Working.
* A competitive employer contributed pension scheme of 10%.
* Healthcare scheme which is free to all employees offering cashback towards optical, dental, therapy treatments, consultations and scans together with counselling sessions and a 24 hour helpline.
* Savings on leisure activities with Trust Treats, offering discounted products and services both online and on the high street. You can make savings on your everyday shopping, holidays and insurance.
* Enhanced maternity, paternity, adoption and shared parental leave.
* Extensive support towards learning and development ensuring that all staff are offered opportunities to develop their skills and careers.
* Life assurance 4x annual salary (for all permanent employees).
Meet BVT – who we are and what do we do?
Creating and sustaining communities where people can thrive is our mission and is based on the principles and legacy of our founder, George Cadbury. We are inspired by his legacy, but not afraid to be bold and innovative to meet the needs of people today and in the future. We provide a diverse and comprehensive range of services to communities in Birmingham and Telford. We own and manage some 4,000 properties, and have significant estate management, commercial and agricultural portfolios.
To understand more about our work, including our aims of place‑shaping, community building, championing people and providing great homes, you can read our Corporate Plan 2023-2032 at https://www.bvt.org.uk/wp-content/uploads/2024/05/BVT-Corporate-Plan-2023-2032.pdf
Contact Information
If you require reasonable adjustments and/or support in completing our application process, please contact the HR team by calling on 01216671148 or email hr@bvt.org.uk. If you are having issues with the website and accessing the application form, please also use the same contact details.
Closing date: Tuesday 26th May 2026 at 9am
Interview dates: TBC
Strictly no agencies.
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