The Duty Front of House Manager is responsible for the smooth running and public enjoyment of the show or event being produced, including the health and safety of the public and the Front of House staff. They shall ensure that audiences and staff alike are able to enjoy and work in a safe and secure environment. The responsibilities of the Duty Front of House Manager include fostering excellent customer and staff relations, ancillary sales, show/event/hire management and building management including evacuation management.
Reports to: Front of House Manager.
Responsible for: Front of House Assistants (when on duty)
Duty responsibilities include
Health and Safety:
* Responsible for health and safety of patrons, public attending the event and Front of House (FOH) staff
* Ensure fire drills are carried out with FOH staff and that staff are fully aware of evacuation procedures
* Continuously adhere to the health and safety practices and policies of the company
* Carry out FOH due diligence checks before the start of every incoming (chains, emergency lights etc) and rectify any problems before the house is opened
* Report any building faults to the Front of House Manager and technicians as soon as possible
Staffing:
1. Attending and supporting the FOH briefings and traini...