Salary: to £31,000 (dependent on experience) plus quarterly bonus (up to 10%) and the opportunity for overtime (paid at 1.5x).
Working hours: 37.5 hours per week (Monday-Friday).
At Volvo, we believe in a supportive and collaborative work environment. As part of our Invoicing Team at the Glasgow (Cardonald) Dealership, you’ll work alongside a friendly and experienced group of professionals committed to delivering exceptional service.
You’ll receive a competitive basic salary, with additional opportunities for overtime and a rewarding quarterly bonus. Volvo offers ample opportunities for growth and development in your role, enhancing your career and expertise.
What you will do
As a Regional Invoicer, your key responsibilities will include ensuring the smooth and efficient operation of the dealership through accurate and timely invoicing for all completed work. You will maintain a clear, organized audit trail in line with Volvo’s dealer standards. Your attention to detail will help ensure invoices are processed promptly and warranty and contract claims are handled smoothly.
* Process invoices using 5-digit V.S.T numbers, ensuring all parts and sublet items are correctly included.
* Ensure all sundries and environmental charges are accurately billed.
* Maximize charges across all areas to meet financial targets.
* Process invoices accurately across categories: Warranty, Contracts, Retail, and Maintenance & Repair.
* Maintain budgeted margins and monitor work in progress against weekly and monthly targets.
* Adhere strictly to warranty and contract procedures, ensuring compliance at all stages.
* Include the 3 C's in warranty and contract claims: Complaint, Cause, Cure.
* Proactively address claims or errors within warranty and contract transactions.
* Resolve issues in the rejections spreadsheet promptly, addressing all queries.
What’s in it for you?
* Up to 33 days holiday (including Bank Holidays), increasing with length of service.
* Company bonus scheme - paid quarterly up to 5%.
* Contributory Pension scheme, Health Cash Plan, and Life Insurance.
* Discount on Renault cars & Electric Car Salary Sacrifice Scheme.
* Maternity & Adoption Leave: 6 months full pay, then 6 months half pay; Paternity leave: 2 weeks, with an additional 3 weeks in the first 3 years.
Who are you?
We’re seeking someone enthusiastic, detail-oriented, and driven to provide excellent customer service. The ideal candidate will have:
* A keen eye for accuracy and attention to detail in invoicing.
* A logical, methodical approach to problem-solving to ensure smooth processes.
* Enthusiasm and a strong drive to achieve outstanding results.
* A proactive mindset, always seeking process improvements and adding value.
At Volvo, you’re valued as part of a company that supports your personal and professional growth. You’ll work in a friendly, inclusive environment with opportunities to earn bonuses, enjoy overtime pay, and develop your skills. If you’re ready to advance your career and join a forward-thinking team, we’d love to hear from you!
All Volvo Group adverts are open for a minimum of 10 working days. We do not accept applications via mail to protect your data privacy.
Job Category: Sales & Services
Travel Required: Occasional Travel
Requisition ID: 22854
Additional Benefits
* Company Pension
* Bonus Scheme
About the Company
We are committed to shaping the future of efficient, safe, and sustainable transport solutions. Joining Volvo Group offers opportunities to work with innovative professionals dedicated to making society better for future generations. With nearly 100,000 employees worldwide, we foster a culture of care, inclusiveness, and empowerment.
At Volvo Trucks, we lead the way in sustainable transport. For nearly a century, we have been innovating to make life easier, better, and safer. We embrace curiosity, passion, and change to stay ahead. Join us as we move the world towards a better future.
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