* Warrington – commutable from parts of Manchester, Liverpool, Altrincham, St Helens, Northwich, Lynn, Leigh
* Reporting to UK Operations Director
Company Overview
Our client, a UK based provider of engineering and technical services, is currently looking for a Regional Operations Manager. The organisation operates multiple strategically located sites across the UK and Europe, supporting a range of clients with engineering solutions and equipment services.
Role Overview
The Regional Operations Manager will oversee engineering operations across the region, including depot teams, field engineers, and driver installers. The role reports to the UK Operations Director and focuses on operational efficiency, compliance, and customer satisfaction.
Key Responsibilities
* Resource & Safety Management – ensure staff have the correct equipment, PPE, training, and certifications; recruit and retain talent; foster continuous improvement.
* Field Engineers Management – coordinate daily deployment for installations, maintenance and deinstallations; support engineers; monitor Right First Time (RFT) performance; conduct site visits and collaborate on complex projects.
* Depot Operators Management – oversee daily depot operations, asset tracking and driver deployment; maintain depot standards and operational efficiency.
* People & Performance Management – develop Personal Development Plans (PDPs) and training; conduct audits; coach and manage teams; model company values.
Skills and Experience
* Senior level operations management experience in engineering, hire or B2B environments, ideally with HVAC exposure.
* Strong people management skills, with experience leading geographically dispersed teams.
* Proficient in IT systems for operational management, reporting and analysis.
* Innovative and customer focused, with the ability develop practical solutions.
* Analytical skills – assess complex information, identify cause-and-effect relationships and evaluate options effectively.
* Leadership competencies – delivering excellent customer service, team development, facilitation, influencing, clear communication and execution.
* Committed to continuous improvement – setting measurable goals, tracking performance and delivering results.
* Creative problem solving mindset, with the ability think outside the norm and implement customer‑focused initiatives.
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