Overview
Job Title Electronic Communications Governance Operations Lead
Location Birmingham
Corporate Title Vice President
Job ID R0394740
Full/Part-Time Full-time
Regular/Temporary Regular
Listed 2025-09-08
About the Role
The mission of the Electronic Communications Board (ECOM) is to govern the Electronic Communications Systems (ECS), based upon the policies and practices defined by Deutsche Bank. ECOM is an essential central governance board which evaluates new or changed ECS and determines if they are essential to support Deutsche Bank\'s capabilities and compliance with policies or requirements set by Compliance, Legal, Group Data Protection and CDO / Records Management as well as other key control functional areas.
As the Operations Lead for ECOM, you will manage a dedicated team of colleagues to engage with technology and business service owners to understand their products and their capabilities. You will drive evaluation of these services against policies and requirements and ultimately present them for review and approval by key control functions.
Your Responsibilities
* Working with technology contacts for ECS applications to ensure solutions related to retention and surveillance requirements are identified and in place
* Providing oversight to the processes and procedures in place for reviews conducted with technology contacts and architects for individual applications
* Providing recommendations to the ECOM board on the ECS determination for individual applications
* Working with application architects and technology owners to track the progress of any mitigation activities identified by the ECOM board
* Supporting the data integrity for the inventory of applications containing electronic communications used within Deutsche Bank
* Creating reports in your area of responsibility and presenting them to the ECOM board and other external groups, as well as leading and managing the ECOM analyst team
Your Skills And Experience
* Experience in the use/support of electronic communications within the Financial Services industry
* Experience working across technology organisations for the implementation and/or remediation of functionality required to meet regulatory compliance
* Experience in designing, maintaining and delivering auditable governance processes is an advantage
* Comfortable dealing with both technical stakeholders (e.g. application owners, infrastructure teams) as well as control function partners (e.g. Legal and Compliance)
* Experience managing a team responsible for following processes within a defined framework
What We Offer
* Hybrid Working - we understand that employee expectations and preferences are changing. We have implemented a model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them
* Competitive salary and non-contributory pension
* 30 days holiday plus bank holidays, with the option to purchase additional days
* Life Assurance and Private Healthcare for you and your family
* A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits
* The opportunity to support a wide ranging CSR programme + 2 days volunteering leave per year
How Well Support You
* Training and development to help you excel in your career
* Coaching and support from experts in your team
* A culture of continuous learning to aid progression
* A range of flexible benefits that you can tailor to suit your needs
* We value diversity and as an equal opportunities employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (e.g. screen readers, assistive hearing devices, adapted keyboards)
About Us
Deutsche Bank is the leading German bank with strong European roots and a global network. Deutsche Bank in the UK is proud to have been named The Times Top 50 Employers for Gender Equality 2025 for six consecutive years. We strive for a culture in which we are empowered to excel together every day, acting responsibly, thinking commercially, taking initiative and working collaboratively. We welcome applications from all people and promote a positive, fair and inclusive work environment.
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