Assistant Manager - Pizza Hut at Glenshire Group
We are currently recruiting for an Assistant Manager as we add Pizza Hut to our Business portfolio, this will be based in Inverness.
About Glenshire Group
Glenshire Group are a Scottish family-owned conglomerate based in Fife. The Group was established in 2020 to consolidate various existing business interests spanning multiple sectors operating within various sectors including Retail (Greens Retail), Hospitality, Property, Cleaning Hygiene & Business Supplies (Disruptive Brands), Pizza Hut delivery and Frozen Drinks (Skwishee) space.
Reports To: Restaurant General Manager
Position Overview: As an Assistant Manager, you are the day-to-day captain. You keep shifts running smoothly, customers happy, and team members having fun. You value collaboration and organisation.
Responsibilities:
* Identifies and resolves workstation bottlenecks
* Ensures all products served to customers meet quality standards
* Oversees effective preparation of all workstations for peak periods
* Follows all restaurant safety procedures and coaches others
* Acts as a model providing leadership and coaching on an ongoing basis to the team
* Communicates effectively with others
* Trains new team members
* Respectfully coaches and directs team members
* Champions Yum!’s culture and values
* Prioritizes customer needs over tasks currently being performed
* Demonstrates positive energy by handling customer issues on the spot
* Assist the manager in all aspects of running the business
Education & Experience Requirements:
* GCSE or equivalent in core subjects Grades A-C
* Food retail or service industry experience preferred
* Ability to exceed Customer Satisfaction expectations
* Sound communication and interpersonal skills
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