East Suffolk Council, Lowestoft, Suffolk, NR33 0EQ £27,711 - £33,366 per annum 37 hours per week Permanent East Suffolk Council is an exciting place to work, delivering essential local services and making a real difference to a quarter of a million people across East Suffolk. We currently have an opportunity to join East Suffolk Council's Repairs & Maintenance team as a Maintenance Co-Ordinator. Your role: The Maintenance Co-Ordinator is the first point of contact when our tenants need a repair to their home. They are responsible for diagnosing repairs and maximising the efficiency of the Repairs Team when booking appointments which are convenient for our customers. They are responsible for ensuring our operatives have the best information to deliver a first time fix for the majority of repairs. The post holder will manage multiple electronic diaries, scheduling both simple and complex repairs co-ordinating different trades to make sure our appointments with tenants are kept. The role requires juggling demands thought the day, prioritising emergency repairs whilst scheduling in routine and planned works. What you will need: The successful candidate will have sound understanding of domestic property maintenance and have proven ability to work methodically, follow agreed procedures and accurately record data and information. The ability to communicate effectively to customers, colleagues and suppliers is essential as well as having excellent computer literacy. 4 GCSEs including English and Maths (or equivalent) are required and the commitment to your own development and to supporting training and development initiatives. Why work for us? East Suffolk Council is a great place to work and there are lots of benefits our employees can access. To find out more about why we are so proud of East Suffolk Council, take a look at our video and hear why our employees think it is such a great place to work (YouTube). Here are some of the main benefits: Generous leave entitlement (equivalent to 25 days a year, increasing to 31 days after 5 years’ service, plus bank holidays) Local government pension scheme Flexible working arrangements Learning and development tailored to your role A wide variety of staff support networks including access to health and wellbeing initiatives and programmes. Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services. Find more information about what we offer in our benefits brochure (pdf). The majority of our teams are working in an agile way, with a mixture of home and office working, depending on individual preferences and service requirements. If you wish to discuss how that might impact your working arrangements if you were the successful candidate, please contact the recruiting manager listed at the bottom of this advert. For more information For an informal discussion regarding this post, please contact: Liam Layton on Liam.Layton@eastsuffolk.gov.uk Closing date: 21 July 2025 Interviews: 28 July 2025 How to apply Step 1 - Read the advert and the Job Description and Person Specification (docx ) Step 2 - Complete the Supporting Statement template (docx). Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Please use the template provided (other formats will not be accepted). Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted. For more information, check out the How to Apply section of our Career Site (URL). East Suffolk Council is an exciting place to work and a great place to make a real difference to people’s lives, delivering vital services to a quarter of a million people across East Suffolk. We hugely value our staff and know that in order for us to remain successful, it is essential for us to recognise talented employees, developing and retaining them within the organisation. We are therefore committed to investing in our staff and providing first-class support to ensure a positive culture and rewarding careers. To find out more about why we are so proud of East Suffolk Council and to hear why our employees think it is such a great place to work, take a look at our video. https://www.youtube.com/watch?v=TSWedQksWt0