Freight Supervisor (Sea Freight)
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Woodford Green, London (Office-based)
Full-time | Leadership Opportunity
Take Ownership of a Specialist Freight Operation
An exciting opportunity has arisen for an experienced Sea Freight professional at Supervisor level to take ownership of a high-performing, niche operation within a growing freight forwarding group.
This role sits within a specialist recyclables division-a fast-moving, complex sector with significant growth plans and strong commercial backing. With a solid foundation already in place, the next phase is focused on process improvement, efficiency, and scalable growth-and this role is key to that journey.
The Opportunity
You'll initially work closely with senior leadership, gaining insight into the customer base, suppliers, and operational nuances of this specialist market.
Within 3-6 months, you'll take full ownership of the operational function, leading a team of 5 and driving performance, structure, and continuous improvement.
This is a role for someone who wants more than "business as usual"-you'll have the autonomy to shape how the operation runs and play a key part in supporting wider business growth.
What You'll Be Doing
Leading the day-to-day sea freight export operation within the recyclables sector
Acting as the first point of escalation for operational and customer issues
Supporting and developing a team of 5, including training and performance management
Driving process improvements, efficiencies, and best practice across the team
Working closely with commercial colleagues to support profitability and growth
Overseeing workflow, service levels, and operational performance
Supporting credit control and ensuring smooth resolution of supplier/customer queries
What We're Looking For
Strong Sea Freight Export experience (essential)
Proven experience at Supervisor level (or ready to step up with clear leadership capability)
Confident managing day-to-day operations and dealing with escalations
A mindset focused on continuous improvement, efficiency, and change
Strong communication and leadership skills
Commercial awareness and ability to work cross-functionally
Experience with CargoWise is highly desirable
Why This Role?
Genuine ownership and autonomy after initial onboarding
Opportunity to shape and improve a specialist, high-value operation
Be part of a growing business with clear expansion plans
A role that will evolve as the operation scales
Work within a collaborative, hands-on environment where your impact is visible
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