Mamas & Papas are now the UKs largest own-brand baby products specialist retailer. But more importantly, were the baby retailer of choice for our community of new & expectant parents. For the last 40 years weve dedicated everything to understanding & putting our customers & community of new, expectant & hopeful parents first. Were that warm arm of reassurance, that friendly face to offer incredible insight, product knowledge & trust. Whether it be our famous Mamas & Papas in-store personal shopping experiences, car seat consultations, parent to be events, or someone to help guide our customers & community through, were there to make sure buying their first pram, cot, baby changing table or that cute little babygrow, whatever it may be, we will make them magical moments theyll cherish forever. THE ROLE OF CONCESSION STORE MANAGER Our Concession Store Managers are our ambassadors of these magical moments, & the heart of our award winning retail business and mini site partnership with NEXT. Due to continued growth we are now looking to recruit a Concession Store Manager for our beautiful Ipswich Concession Store, based within the NEXT Store Our Mamas & Papas Concession stores, have won huge accolade around the UK for their incredible use of space, design as a shop within a shop partnership with NEXT. As our new Concession Store Manager you will lead & inspire your Mamas & Papas store team (c3 supervisors, c5 sales assistants) in delivering the very best customer experience. You will create & utilise commercial sales reports, local marketing knowledge to drive footfall & brand awarenes. Utilise current & future trends to make effective commercial decisions to achieve & exceed sales targets, driving ATV and KPIs for your store, embodying our brand values. TO APPLY: Do you come from a Retail Store, Assistant or Deputy Store Manager background, where you truly put the customer first in everything you do? Inspiring & developing your teams to go that extra mile for your customers & instore experience. Do you want to take ownership of your own store, your own team, having the creative autonomy to really make a diffrence? Then if so, it would be great to hear from you so APPLY NOW a truly amazing opportunity. We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life. Were a Business that cares, so heres just some of our Benefits on offer: • 33 days holiday, increasing up to 40 with service. • Buy & Sell holiday schemes • Company Bonus Schemes • Employer pension contribution from day 1 enrolment. • Significant staff discounts for family & friends from our shops & online • Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub • Subsidised health & critical illness cover and insurances • Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave) • Supportive Foster Care & Carers Leave offering • Support for Loss and Bereavement • A Menopause Friendly Employer • Employee Recognition and Appreciation Schemes • At Mamas & Papas, were a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world thats sustainable – one thats full of opportunity and hope - want to see how we are going about it? Visit our website and view our "For the Future" commitment Oh, and a great bunch of people to work with too. (NB*: All benefits subject to contracts and individual schemes criteria & terms) Were Award Winning FINALISTS: 2024 -Retail Week -"Happiest Retailer to Work For" WINNERS: 2023 Retail Week -"Best Retailer" under £250m WINNERS: 2022 Retail Gazette - "Best Game Changer Retailer" under £500m Ipswich (Mamas & Papas at NEXT) Mamas & Papas at NEXT store 1-3 Beardmore Park, Martlesham Heath Martlesham Ipswich IP5 3RX