Free use of Gym Facilities + Free Parking + Company Discounts and Benefits + Free Meals on Duty + Uniform + Training & Development Opportunities + Discounted stays across all Michels and Taylor properties
We are currently recruiting for a Reception Manager to join our team at Holiday Inn Bolton. This is a full time position working 40 hours per week, 5 out of 7 days including evenings and weekends in our recently refurbished Hotel.
The successful candidate will be an experienced Reception / Nights Manager. You will be a great leader with excellent attention to detail and superb customer service.
As Reception Manager you will :
* Be responsible for our Reception and Nights team.
* Maintain focus on meeting or exceeding departmental and hotel goals whilst ensuring compliance with Hotel standards to maintain brand integrity
* Ensure services provided by the Reception & Night staff meet or exceeds guest expectations and builds customer loyalty through product and service excellence
* Recruit, develop and retain a diverse workforce to deliver excellent products and services. Create and sustain a work environment that focuses on fair and equitable treatment and associate satisfaction to enable business success.
* Assist with the selling strategy to maximize revenue and support the efforts of the Sales team to achieve hotel revenue.
Manage the daily operation of Reception to achie...
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