Junior IT Support Technician
Our client is a leading UK organisation specialising in IT strategies and solutions to drive growth. Operating across the South East and beyond, they deliver infrastructure, security, software, and support services for businesses, schools, and other organisations.
They are seeking an experienced IT Support Technician to join their team based in Marden, Tonbridge.
Responsibilities:
1. Manage and prioritise service tickets.
2. Provide 1st and 2nd line technical support and onsite support when required.
3. Assist clients with management of Microsoft 365 services.
4. Perform preventative maintenance checks on infrastructure.
5. Assist with quoting and purchasing of services.
6. Provide accurate information as requested.
7. Identify and report security weaknesses.
8. Report malfunctions through the appropriate management channels.
Requirements:
* Knowledge of Microsoft products.
* Experience with Windows 10/11 troubleshooting.
* Hardware repair skills.
* Mac OS experience (desirable).
* Experience with ConnectWise Automate (LabTech) (desirable).
Remuneration:
* Monday to Friday, 8:30 am – 5:30 pm.
* 25 days holiday including bank holidays.
* Pension scheme.
* Additional benefits discussed at interview.
#J-18808-Ljbffr