Job Description
The ideal candidate will work closely with 2 senior members of the WNS management team and as a team with the Office Manager and other EAs. Start Date for the Role :- 1st Week of Feb 2026
Key responsibilities
* Supporting the senior managers in all business matters as required
* Handling and responding to all correspondence including phone calls, emails and letters
* Scheduling appointments and organising diary entries
* Setting reminders for meetings, appointments and other important tasks
* Making travel and hotel arrangements through the WNS Travel Desk
* Planning conferences, workshops, seminars and other events
* Taking notes at meetings, preparing the minutes and subsequently distributing to all participants
* Liaising with other members of staff and external parties such as clients and press
* Preparing expense reports and maintaining a filing system
General Office Duties at the City Office
* Working as a team with the Office Manager and other EAs
* Setting up, processing and maintaining related systems, procedures, files/spreadsheets as appropriate
* Play a key administrative role in the planning, catering, coordination, organisation, and logistics for internal/client meetings.
* Participate in the planning and arranging of conference calls.
* Filing of office/client / supplier contracts and ANO documentation
* Answering office telephone
* Management of incoming and outgoing post
* Supporting and helping other administration and office functions e.g. covering the reception desk during holidays/lunch breaks
* Supporting visiting staff from other WNS locations as and when required
* Order stationery and other supplies through procurement
* Fire drills and other health and safety requirements within the city office
* Upkeep and maintenance of the city office.
Qualifications
* Bachelor's degree or equivalent experience
* Proficient in Microsoft Office suite
* Experience in a similar EA / PA role
* Experience working in an international context
* Experience in the BPM/BPO/IT sector a plus
* Discreet (able to handle confidentiality) & Strong emotional intelligence.
Additional Information
Please note this is a Fixed Term Contract Role in London Office.
Working - Monday to Friday - 9 AM to 5.30 PM
5 Days Work from Office. Work from Home is not Available for this Role.