What’s the opportunity for a Systems Administrator at Gearset?
* Take ownership of our MDM and local network to take our existing practices to the next level.
* Improve resolution times by acting as a key escalation point, helping Gearset scale with confidence.
* Deepen your expertise in network administration and advanced endpoint management.
* Work on interesting projects such as IAM and device attestation that impact the whole of Gearset.
* Work within our agile and impactful IT team, and be supported with best‑in‑class equipment and a culture that encourages autonomy and new ideas.
What you’ll achieve
* Take ownership of our 350+ endpoints using Jamf (98%) and Intune (2%) and create plans for future enhancements.
* Resolve Wi‑Fi and network issues as our in‑house subject‑matter expert, leading long‑term improvements to performance and reliability.
* Act as the primary escalation point for complex support tickets, providing deep technical expertise to support our IT Support Technician.
* Manage a programme of maintenance and audits across core systems to reduce admin overhead and increase resilience.
* Ensure the security of systems and data by implementing and maintaining appropriate best practice and access controls.
* Support the IT Project Manager in delivering company‑wide projects with strong technical expertise.
About you
* Proven experience in Apple and macOS environments and with Google Workspace, with the technical expertise to own and optimise Jamf for MDM.
* Strong background in network administration and diagnostics, including hands‑on troubleshooting and management with Aruba Central and FortiManager.
* Excellent communication and interpersonal skills, both remote and in person, with the ability to explain technical concepts clearly to all audiences.
* Analytical problem solver with a root‑cause mindset, focused on building durable solutions rather than quick workarounds.
* Proactive approach to taking full ownership of your domains while collaborating closely within a high‑impact, lean team.
Great to haves
* Experience with scripting, automation, or Infrastructure as Code to reduce manual tasks and build repeatable processes.
* Background in managing SaaS platforms like Google Workspace, Notion, or Slack, including user lifecycle and access permissions at scale.
Salary and benefits (the stuff you’d expect!)
* Salary is up to £60k (depending on experience)
* This is a full‑time opportunity, working Monday to Friday with the option of flexible home working (for most of us that looks like 2‑3 days a week in the office)
* Generous personal development budget for courses, conferences, or whatever is useful to your professional development in the role of up to £1500 per year
* Top end hardware provided
* Opportunity to join our Long Term Incentive Plan
* Free lunch in the office
* 25 days holiday plus bank holidays (with the option to buy an extra 5 each year)
* Company Pension Plan (matching up to 5%)
* Bupa health care
* Life Insurance & critical illness cover
* Discounted gym membership, as well as a range of health and wellness benefits
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