Resident Advisor
Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.
Location: Belfast BT1
Hours: Monday to Friday 9.00am to 5.30pm 37.5 hours per week
Contract: Temporary ongoing starting ASAP
Pay Rate: £12.71 per hour
About the Role
We are looking for a friendly, approachable, and proactive Resident Advisor to join our student accommodation team. This is a people-focused role at the heart of the residence, supporting students and helping create a safe, welcoming, and inclusive environment.
Key Responsibilities
* Meeting and greeting students, visitors, and contractors in a professional and warm manner
* Acting as the first point of contact for accommodation-related queries
* Supporting students with any issues relating to their accommodation
* Providing guidance on residence policies and procedures
* Covering reception duties, including answering calls and emails
* Logging maintenance requests and liaising with relevant teams
* Assisting during student arrivals, departures, and key collection
* Supporting wellbeing initiatives and community-building activities
What Were Looking For
* Excellent communication and interpersonal skills
* Calm and confident approach to problem-solving
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* Strong organisational skills and attention to detail
* Ability to handle sensitive situations with discretion
* Good IT skills (email, booking systems, Microsoft Office)
* Previous experience in customer service or student accommodation is advantageous
If you are enthusiastic about supporting students and enjoy working in a fast-paced, people-centred environment, we would love to hear from you.