Contract: Permanent
Location: Nottingham (Support Office)
Closing date: 06/01/26
Recruitment Partner: Daniel White, Daniel.White1@boots.com
What you'll be doing
This is an exciting opportunity to join our finance Order to Cash (O2C) team as a Collections Finance Assistant. You will be responsible for supporting the finance team in managing outstanding accounts receivable and ensuring timely collection of payments. This role involves engaging with clients, maintaining accurate records, and working closely with internal teams to resolve payment issue.
This role requires someone who is confident, and proactive who is able to chase payments firmly. The ideal candidate will be an excellent communicator who can build rapport while maintaining a firm stance on payment expectations.
Working in Enterprise Finance Services (EFS) who sit within the wider finance team and will be reporting into the Finance Manager.
Key responsibilities
* Monitor customer accounts to identify overdue balances and initiate collection activities.
* Contact clients via phone, email, or letter to follow up on outstanding invoices.
* Maintain accurate records of all collection activities and client communications.
* Investigate and resolve payment discrepancies or disputes in a timely manner.
* Collaborate with the billing team to ensure accurate invoicing and account reconciliation.
* Prepare regular reports on collection status and aged debt
* Escalate problematic accounts to the Finance Manager or legal team when necessary.
* Support month-end closing activities related to accounts receivable.
* Ensure compliance with internal policies and relevant financial regulations.
What you'll need to have (our must-haves)
* The successful candidate will need the following:
* Strong Teamwork
* Previous experience in credit control, collections or accounts receivable is preferred
* Proficiency in Microsoft Excel and financial software (e.g., SAP, SAGE).
It would be great if you also have
* Experience working in a high volume collections environment
* A minimum of a foundation level qualification in finance
* Familiarity with industry-specific billing and collections practices
* Knowledge of VAT, tax regulations, and financial compliance standards.
Rewards designed for you
* Boots Retirement Savings Plan
* Discretionary annual bonus
* Generous employee discounts
* Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
* Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
* Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at boots.jobs/rewards. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots and may not be accurate.
About The Boots Group
The Boots Group is a trusted leader in healthcare, pharmacy and retail, operating across 11 countries - including the UK, Ireland, Thailand and Mexico. The Boots Group brands - including Boots, Boots Opticians, No7 Beauty Company, Farmacias Benavides and Alliance Healthcare - are trusted and well recognised healthcare and beauty businesses, serving millions of customers and patients every day in communities around the world. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
What's next
If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
We hope to hear from you soon.
Be brilliant with Boots.