Overview
As a Customs Specialist in Kuehne+Nagel's Road Logistics division, you’ll play a vital role in ensuring shipments move smoothly across borders with precision and care. This entry‑level role includes comprehensive on‑the‑job training and a focus on customer service and international logistics.
You will be part of our UK Customs Control Tower team, supporting internal and external customers with customs‑related queries, documentation coordination, and exception handling.
Responsibilities
* Support the preparation and coordination of import/export documentation.
* Assist with CFSP, SFD, SDI, and Intrastat requirements.
* Use internal and external systems to manage data and ensure compliance.
* Liaise with customers and colleagues to resolve queries and provide updates.
* Identify and help resolve exceptions, analyse root causes, and suggest improvements.
* Maintain accurate records and contribute to performance reporting.
* Communicate effectively with stakeholders including EU offices, hauliers, and service centres.
What we would like you to bring
* A customer‑focused mindset and strong communication skills.
* Basic understanding of customs processes is helpful—but not essential.
* Confidence using MS Word, Excel, or similar systems.
* A proactive, team‑oriented attitude with attention to detail.
* Willingness to learn and grow in a fast‑paced logistics environment.
What’s in it for you
At Kuehne+Nagel, you get to grow your expertise, shape processes and deliver innovative solutions. We provide a collaborative, IT‑driven environment with motivated and customer‑centric colleagues across the world. We look forward to receiving your comprehensive online application.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
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