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Commercial Operations Specialist, slough
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Client:
Osmii
Location:
slough, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
5
Posted:
16.06.2025
Expiry Date:
31.07.2025
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Job Description:
About the Role: Commercial Operations Executive – Laundry (Europe)
This is an exciting opportunity to join the Home Care Europe team within a high-growth, multi-billion business unit. With a bold and focused strategy driving performance and transformation, we’re on a mission to become the most admired company in home care. Our vision — “Bring it Home!” — is supported by three strategic pillars: Where to Play, How to Win, and Fuel for Growth.
As a key player in the Laundry Channel & Category team, you’ll drive the development and execution of channel and customer strategies, working at the heart of a fast-paced, consumer-focused organisation.
Key Responsibilities
* Lead the execution of category and channel plans for Laundry, ensuring alignment with commercial targets across customer accounts.
* Drive decision-making around commercial trade-offs versus strategic priorities.
* Develop and implement a robust promotional strategy; manage trade marketing investment (TMI) across customer teams.
* Track promotional activity across all customers; identify opportunities to optimise effectiveness and return on investment.
* Represent the customer and channel perspective within the Sales & Operations Planning (S&OP) process.
* Deliver half-year and full-year targets for category sales growth (USG), price growth (UPG), and gross margin (GM).
* Manage and optimise trade spend and promotional investment using tools like TPA.
* Execute innovation and renovation plans in collaboration with brand and supply teams.
* Support development of broader channel strategies in partnership with brand and category management.
* Lead performance tracking for customer teams, including monthly and quarterly target reviews (USG, TMI, UPG, GM).
* Own the execution of pricing strategy and trade investment decisions for Laundry.
* Manage and lead the Laundry CAM (Customer Account Management) community, driving consistency and excellence in execution.
* Act as a key partner to the Category Lead to ensure seamless end-to-end representation of customer and channel priorities.
Key Interfaces
* Customer Account Managers (CAMs)
* Category Management Team
* Supply Chain Planning
* Brand Teams
What You Need to Succeed
Core Skills
* Strong commercial and customer acumen
* Experience in category strategy and channel development
* Proficiency in net revenue management
* Ability to translate insights into actionable innovation opportunities
* Understanding of Integrated Business Planning (IBP) and S&OP processes
Desirable Technical Skills
* Experience with tools such as SAP, Nielsen, Kantar, Market Heartbeat, EPOS Digest
Behaviours That Drive Success
* Passion for High Performance – Takes ownership, uses data to inform decisions, and delivers results with accountability.
* Personal Mastery – Sets high standards, prioritises resilience and personal wellbeing.
* Consumer Love – Always looks for better ways to serve and delight consumers.
* Purpose & Service – Leads with humility and a service mindset.
* Agility – Embraces continuous learning and adapts in a dynamic environment.
Three Key Requirements:
1. Strong Experience in Channel & Category Development (Preferably in FMCG/Retail)
* Proven track record of building and executing channel and category strategies.
* Experience working cross-functionally with marketing, sales, and supply chain to drive category growth.
* Ability to represent the voice of the customer/channel in strategic planning and deliver insights-driven commercial plans.
2. Commercial Acumen with Trade Spend & Promotional Strategy Management
* Hands-on experience managing trade marketing investment (TMI) and promotional budgets.
* Skilled in evaluating and optimising promotions using tools like Trade Promotion Analytics (TPA) and EPOS data.
* Experience balancing strategic objectives with short-term trade-offs to maximise ROI.
3. Familiarity with S&OP and Performance Management Processes
* Experience participating in or leading within the Sales & Operations Planning (S&OP) framework.
* Strong understanding of Integrated Business Planning (IBP) and performance tracking (USG, UPG, GM).
* Ability to interpret complex data and lead gap-closing actions aligned with business goals.
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