Sheltered Housing Officer
Employer: Castle Point Borough Council (Essex County Council) – Castle Point
Employment Type: Temporary, Full Time (3 months, 5 days a week)
Pay:£30.00 per hour (umbrella)
Closing Date: 28th November 2025
The council is seeking to appoint two dedicated and compassionate Sheltered Housing Officers to work as part of our Sheltered Housing Team, to deliver a resident‑focused, data‑led, performance‑driven service.
Key Responsibilities
* Manage the day‑to‑day operations of a sheltered housing scheme
* Conduct tenant inductions, daily welfare checks, and maintain support plans
* Ensure health and safety compliance, including fire safety and telecare systems
* Liaise with external agencies to coordinate tenant support and social activities
* Promote independence while fostering community cohesion
* Respond to safeguarding concerns and maintain accurate records
* Participate in an emergency out‑of‑hours rota
What We’re Looking For
* Communicates clearly and empathetically with older and vulnerable people
* Has experience of working or caring for vulnerable or older people and those living with long term disability
* Works independently and remains calm under pressure
* Has IT skills and is confident using Microsoft Office
* Demonstrates excellent customer service and relationship‑building skills
* Has experience in sheltered housing or similar environments
* Understands safeguarding and assistive technologies like telecare
* Has a flexible attitude to being called upon to work in an emergency or unusual circumstances
* Holds a valid driving licence and has access to transport with business insurance
Castle Point Borough Council is proud to be a disability confident Leader. We’re committed to interview all disabled applicants if they meet the minimum requirements of the job. We’re also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying. Please speak to our recruiters if you require any reasonable adjustments during the process.
Castle Point Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.
Next Steps
If you are interested in finding out more about this role, we would love to hear from you. Please apply via the Working for Essex website. For any queries relating to this post, please email louise.butler@essex.gov.uk.
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