Administrative Officer (AO) - Band E
Location: Newcastle Upon Tyne
Pay: £12.86 per hour
Type: Temporary, 12 months (with high likelihood of extension) - 37 hours/week
Our Client, a reputable government department, is hiring for a dedicated Administrative Officer to join their team at Newcastle Employment Tribunal. This is a fantastic opportunity to contribute to the smooth operation of the justice system while developing your skills within a supportive environment.
What you'll be doing:
* Preparing papers, files, and court documents for hearings and meetings
* Managing records and data input on in‑house systems
* Assisting with civil and family court clerking, ensuring all materials are ready and accurate
* Supporting court users and handling enquiries face‑to‑face, via phone, or in writing
* Scheduling and coordinating court activities, including serving documents and collecting fines
* Checking and verifying documents, accounts, and casework to ensure compliance and accuracy
* Producing basic reports and statistical analysis
* Communicating effectively with judiciary, legal professionals, and external agencies
* Contributing to team meetings and small projects, with flexibility to undertake ad hoc duties
What you'll bring:
* Minimum of five GCSEs (A-C) or equivalent, or NVQ Business Administration Level II
* Good computer skills suitable for administrative tasks
* Strong customer service skills with a professional, helpful approach
* Ability to work as part of a team and independently, managing your own time
* Flexibility to work across different office locations as needed
* A proactive attitude and willingness to learn and improve processes
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