Account Manager (Luxury Hotels)
Consumer PR
Central London
Are you an experienced Senior Account Executive or newly promoted Account Manager with a passion for luxury hotels? If so, read on…
This is an independent lifestyle communications agency specialising in travel, food, drink and hospitality. They partner with reputable and premium brands to deliver creative, commercially focused and ground-breaking campaigns through insights-driven PR and digital marketing services.
About the role
As Account Manager you will drive day to day activity on client accounts – with direction and support from Account Directors. You are a capable and confident operator with a thorough understanding of the required media and communication skills and are fully cognisant of the tools available to deliver client Scope of Works and deliverables (KPIs) therein.
Leading the Account Executives you will deliver the execution of the strategies and activities as detailed by your Account Directors and HODs, ensuring that programmes and objectives are being adhered to, and that accounts are well organised; delivering excellent service to clients at all times.
Key responsibilities include the following:
* Thoroughly understanding your clients’ brand, products and services, and our respective Scope of Work (SOW) for each client
* Working collaboratively with your divisional and client teams to manage and support delivery of the best client service possible and Key Performance Indicators (KPIs) as denoted within respective SOWs
* Ensuring that you are working within your allocated hours per client and completing your hours tracker (Harvest) on a daily basis
* Overseeing eloquent, spell-checked and grammatically correct press releases for media distribution, and promotional copy for social media content
* Ensuring all activity is sufficiently targeted towards target audiences pertinent to each client
* Overseeing and maintenance of updated media lists
* Supporting and leading Account Executives and PR Assistants with their roles, tasks and responsibilities
* Ensuring regular correspondence with clients to execute account management – planning regular correspondence, meetings, updates as required
* Active input into creative execution and delivery of best practice to deliver excellent results
* Attendance and significant input at client / third party meetings
* Maintaining a set of valuable media contacts to support delivery of best coverage possible
* Support team and agency on new business research, brainstorms plus general pitch writing and presentation as required
* Attendance at and input into general company / division meetings as required
Please email me with an updated CV immediately if you or anyone you know is suitable for this role
Please note due to the high volume of applicants if you have not heard from one of us here in team London you have unfortunately not been selected on this occasion, we may be in touch in the future with other opportunities.