Job Description
Joining our team as an Administrator for Raynesway, you will be responsible for delivering exceptional customer service and be expected to deal with customer service related queries and deal efficiently with and monitor customer enquiries.
You will be required to facilitate visitors access to site and also be a central point of contact for all contractors. You will monitor and track customer assets using relevant in-house systems, look after customer emails, and act as the central point of contact for the Raynesway Cal inbox. Building relationships both with the customer and internally, liaising with other departments and branches.
* Previous experience working in a Customer Service or administrator in a Customer Facing role
* Excellent IT skills and knowledge of Office Suite
* Excellent telephone manner and communication skills
* Proven organisational skills and ability to perform multiple tasks efficiently and in line with specific timelines.
* Self‑motivated and team‑orientated
Customer Service Administrator based in Derby.
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