Description
JOB TITLE: Account Development Consultant.
SALARY: £48,987pa to £59,870pa plus an extensive benefits package.
LOCATION: Edinburgh or Bristol.
HOURS: 35 hours, full time.
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of your time, at one of our above hubs.
We’re on an exciting journey to transform our Group and the way we shape finance for good. We’re focusing on the future - investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone, including you!
About us
Do you want to be part of a winning team making a difference to people’s lives? Scottish Widows is a revitalised 200-year-old insurance firm now delivering at the pace. Powered by Lloyds Banking Group we have unique advantage to help support customers and help Britain prosper. The Workplace Savings market is growing fast, and we need your skill, energy, and passion to help us become #1.
This is an exciting opportunity to join us as an Account Development Consultant (ADC) in the EBC Mega team responsible for distribution of the Scottish Widows (SW) proposition. You’ll maintain and manage SWs profile across specified advisers, advocating a model of support for existing non-owned schemes and handovers to scheme relationship owners. Additionally, you’ll build rapport, trust, and customer confidence, presenting a professional image of Scottish Widows with Intermediaries.
What you will be doing:
1. Developing and implementing multi-level contact strategies across specified Adviser firms, supporting their consultant apparatus.
2. Maintaining a profile and owning team level interaction and communications with these relationships.
3. Optimising your profile with Advisers and owning team level interactions to develop and build a wider programme of communication between these relationships.
4. Distributing communications and updates to adviser firms, proactively promoting and engaging on specified topics to drive efficient methods of interactions and support.
5. Collaborating with distribution and operations colleagues to deliver a cohesive service to advisers.
6. Supporting new business teams with pipeline management.
7. Handover scheme restructure/ price review requests to the Relationship Management team.
8. Improving adviser satisfaction survey results, NPS.
9. Ensuring there is a consistent and quality response.
10. Leveraging support from stakeholders across operations, propositions, and intermediary/distribution teams where applicable.
11. Supporting activities that deliver growth of new schemes.
About you
12. A thorough understanding of legislative and regulatory changes within the industry and using this to engage prospective clients
13. A sound understanding of the competition and their proposition within this market.
14. You’ll clearly communicate the Scottish Widows Workplace proposition to prospective clients.
15. Keep up to date with industry news and regulatory changes.
About working for us
Our focus is to ensure we are inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it is why we especially welcome applications from under-represented groups. We are disability confident. So, if you would like reasonable adjustments to be made to our recruitment processes, just let us know.
So, if you are excited by the thought of becoming part of our team, get in touch.
We would love to hear from you!
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.