What's involved with this role: Job Title: Transport Officer Ref: Cornwall 5272047 Pay rate: £16.00 to £19.67 per hour PAYE An Enhanced DBS is required for this role The role: We’re looking for a dedicated and organised individual to manage specialist school and social care transport in a key area of the county. Supporting over 13,000 children and young people — including those with special educational needs — and 1,500 adult service users, you’ll ensure safe, efficient, and cost-effective transport arrangements. Key responsibilities: Assessing eligibility for home to school travel assistance Arranging transport on existing journeys/services Planning new services and integrating with those already in existence Liaising with transport companies to amend and vary services Communicating effectively and promptly with all stakeholders Resolving issues surrounding service delivery, liaising with all key stakeholders to ensure safe and satisfactory outcomes Utilising the team’s specialist transport management software and maintaining it Network planning and day-to-day operational management of passenger transport services under contract to Cornwall Council within a designated geographical area Procurement of transport contracts in accordance with Public procurement legislation including writing tenders, utilising the Council’s Dynamic Purchasing System, evaluating and awarding tenders Application of SCOT matrix to the management of Council transport contracts Ensuring the Council delivers its statutory responsibilities, including the Education Act (1944) and subsequent legislation, along with those expressed in Council policies in respect of Home to School Transport, Post-16 and social care transport Understanding passenger requirements and ensuring suitable provision is engaged Ensure suitable support is engaged for passengers with SEND, medical and other additional needs, including sourcing personnel to act as passenger assistants / support staff where appropriate (and to ensure that any personnel engaged are suitable for the role and trained accordingly) Monitoring transport providers and investigating issues where required to ensure appropriate standards of operation as per the terms and conditions of the contracts they hold with the Council Daily use of various IS systems – including SPROC (procurement system), and LAGAN as well as various MS Office software packages. What the client is looking for: Knowledge of key legislation, including Public Contract Regulations 2015 and Education Acts Understanding of statute law and Council policies on Home-to-School/Post-16 transport Solid general education with relevant training or experience Confident communicator in both formal and informal settings Willingness to develop expertise in passenger transport operations Strong relationship-building skills to enhance Council reputation An understanding of contract management knowledge, with potential to grow skills Excellent interpersonal, written and verbal communication skills Understanding of financial management Ability to innovate and implement solutions to improve integration across transport services How to Apply Quote the Job Title and Reference Number in your application. Submit your CV in Word format. Applications are reviewed on a rolling basis—early submission is recommended. We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles. If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us. Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for. "XI JE Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please.