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Are you a friendly, engaging individual with a can-do attitude and passion for great customer service?
Do you like to lead by example and motivate a team to achieve results?
Do you want to work for a growing profitable business with family values & green credentials, with opportunities for progression?
You may be a Supervisor, aspiring Supervisor or have keyholder experience, and be someone who loves giving an amazing experience to all customers. Our stores are like family, offering a nurturing environment to learn, grow, and thrive in, whilst having fun at work.
You will deliver consistently high levels of customer service, advising on shoe care, handbags, and accessories to meet customer needs. Working closely with the store management team, you will inspire and support your team in creating a customer-first culture, providing genuine, honest, and knowledgeable advice on our products.
We have a part-time Supervisor opportunity to join our Jones Bootmaker team in Shrewsbury on an 18-hour contract over 2-3 days per week.
You’ll need good availability, as the role will include a mixture of weekend and weekday working.
Pay, Hours & Benefits for our Supervisor
£12.10 per hour.
After completing the required retail induction PaSS stages, your pay will increase to £12.35 per hour.
* Generous Staff Discount scheme, some of which can be shared with your family and friends!
* Holiday entitlement which increases with service.
* Company contribution pension scheme.
* Access to the Pavers Foundation: an employee-led grant application and charitable giving scheme.
* Access to the Pavers Academy: providing career pathways through online learning, face-to-face courses, apprenticeships, professional qualifications, and mentoring programmes.
* Access to wellbeing and financial support through RetailTRUST.
Day-to-day responsibilities as our Supervisor
* Support the management team in the day-to-day running of the store and coach and develop the team, driving KPI achievement.
* Deliver high levels of customer service, advising on shoe care and accessories to meet customer needs.
* Be self-aware, able to question, learn, and take responsibility for yourself and the store’s performance alongside the management team.
* Support maintenance of product placements and stockroom organization.
* Live and breathe Pavers DNA, always leading by example.
About Us
Pavers has been established for over 50 years, thriving as a successful family-run footwear retail business with a strong presence across the UK and Ireland. We operate over 190 stores, including Jones Bootmaker and Herring Shoes, and are continually expanding. In 2021, we were recognized as one of the Top Retailers to work for in the UK by Best Companies, holding a top 5 position since 2023, with a 3* world-class employee engagement rating in 2023 and 2024. We are committed to sustainability, being the first major retailer to achieve Carbon Neutral status in 2021, and have contributed over £2.2 million through the Pavers Foundation since 2018, supporting health, education, and community causes.
Our supportive family environment fosters job satisfaction, and we believe investing in our people provides the best service to our customers.
If this sounds like the kind of business you'd like to join, we’d love to hear from you. Please apply today for the role of Supervisor!
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