We are looking for a Senior Communications Engineer to join our established Network Communications Team. The team (consisting of Datacentre Network and Security, and Edge Network and Telephony teams) underpins all the IT services delivered to BU and therefore this role plays a critical part in ensuring the delivery of a highly available, robust, and secure service across BU. As part of the Network Team, the role is responsible for undertaking the maintenance of the BU physical network, telephony systems and enterprise wireless infrastructure to required levels of availability; ensuring that any potential issues that could significantly impact on service are acted upon proactively. You will have the opportunity to work and administer cutting edge networking technologies, including Software Defined Networks, Next Generation Firewalls and Cisco ISE. The Senior Communications Engineer is the 3rd line on-site support for physical network, telephony, and enterprise wireless systems to resolve service issues. Training and development opportunities are provided to help maintain key skills throughout the team. Key Responsibilities: Be responsible for the day-to-day management and configuration of physical network, telephony, and wireless systems across the production and development portfolio. Identify and propose preventative measures and services to improve service delivery within LAN (wired and wireless), WAN, Telephony systems. Pro-actively utilise network, telephony and wireless tools to investigate, diagnose and resolve problems, within service level agreement tolerances. Requirements: Good knowledge of Network & Unified Communications Technology Relevant substantial experience of at least three of the following technology areas: Cisco Network Configuration, Wired and Wireless Fibre Optic and copper cabling infrastructure Cisco Telephony DNS/DHCP Network Management Tools (e.g Cisco Prime, Nagios) Good knowledge of Enterprise Wireless technologies For an informal discussion, or if you wish to know more about the role then please contact Adrian Gillen-Buchert (Network & Communications Manager) via email at [email protected]. This position does not meet the eligibility requirements for sponsorship under the Skilled Worker Route within the UK Visa and Immigration service’s Points Based System. Therefore, BU will not be able to sponsor individuals who require permission to work to carry out this position. For more information, please visit https://www.gov.uk/skilled-worker-visa/your-job. About the department Our IT Services department collaborates closely with our academic faculties and professional service teams to champion change and deliver our digital roadmap enabling the BU vision. The team is composed of imaginative and dedicated individuals who are passionate about supporting BU with secure technology services. We are a future-focused department, committed to delivering new digital solutions for our staff and students. About us Bournemouth University’s vision is worldwide recognition as a leading university for inspiring learning, advancing knowledge and enriching society through the fusion of education, research and practice. Our highly skilled and creative workforce is comprised of individuals drawn from a broad cross section of the globe, who reflect a variety of backgrounds, talents, perspectives and experiences that help to build our global learning community. BU values and is committed to an inclusive working environment. We seek a diverse community through attracting, developing and retaining staff from different backgrounds to contribute to inspirational learning, advancing knowledge and enriching society. To support and enable our staff to achieve a balance between work and their personal lives, we will also consider proposals for flexible working or job share arrangements. A job description for this position is available at the top of this page. If you require this in a different format, please contact us at [email protected] .